Network Tools Engineer Expert (Government)

This position requires office presence of a minimum of 5 days per week and is
only located at customers site.

AT&T has an opening for aNetwork Tools Engineer to ensure that network monitoring management and diagnostic tools are functioning efficiently to support the overall health and performance of the network

Job Duties/Responsibilities:

• Configure upgrade and patch network monitoring and management tools
• Monitor network performance analyze traffic patterns and manage alerts for network anomalies
• Set up and manage alerts for network anomalies ensuring a timely response
• Maintain an up-to-date inventory of all network hardware and software assets including routers switches servers firewalls and licenses.
• Ensure that all changes to the network inventory are accurately recorded and updated in real-time.
• Work closely with network engineers IT support teams and other stakeholders to ensure network inventory needs are met.
• Continually monitor and fine-tune performance of Information Systems conducting analyses of network usage user complaints traffic interruptions hardware and software capabilities and other relevant factors.
• Create update and comply with SOPs and other documentation.

Required Clearance:

TSSCI with poly (#tssci) (#polygraph)

Required Qualifications:

• Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associates and 10 years a Bachelors and 8 years a Masters and 6 years or a PhD and 4 years of work history.
• Strong understanding of network protocols architecture and technologies (e.g. TCP/IP DNS DHCP VPN).
• Hands-on experience with network troubleshooting and performance optimization.
• Proficiency with network monitoring and management tools such as OpenText NOM Nagios PRTG Network Monitor Wireshark etc.
• Proficiency in scripting languages like Python Bash or PowerShell for automation and integration with network tools.
• Familiarity with automation tools such as Ansible Puppet or Chef.
• Ability to create and maintain comprehensive network documentation including diagrams configurations and policies.
• Relevant certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network

Desired Qualifications:

• Strongly preferred: experience with OpenTexts Network Node Manager/NOM.
• Experience with ServiceNow ITOM
• Excellent problem-solving skills and the ability to diagnose and resolve complex network issues.
• Strong data analysis skills to generate actionable insights from network data.
• Excellent verbal and written communication skills for effective interaction with IT staff and stakeholders.
• Ability to work collaboratively in a team environment and contribute to team goals
• Bachelors degree in Computer Science Information Technology or a related field