Network Tier 3 Engineer

Network Tier 3 Engineer

KeenLogic is seeking a Network Tier 3 Engineer to support the U.S. Air Forces Executive Airlift Communications Network (EACN). EACN provides reliable voice video and data communications to senior U.S. Government leaders while airborne. The program includes three operational Air to Global Information Grid Gateways and a Systems Integration Lab used to test upgrades configuration changes and new capabilities before deployment to operational environments.

This position will provide advanced network engineering analysis design troubleshooting and integration support. The engineer will work closely with Government engineers to maintain configuration baselines evaluate technologies resolve complex network issues and support operational gateways at Scott Air Force Base Joint Base Andrews and Joint Base Lewis-McChord.

KeenLogic offers Fortune 500-level benefits including health dental and vision insurance PTO paid federal holidays 401(k) and life insurance.

Position Details

• Anticipated Start: January 2 2027 with availability required for the beginning of phase-in.
• Contract Length: Anticipated phase-in from January 2February 1 2027 followed by a base period from February 2September 30 2027. Four one-year option periods may extend performance through September 30 2031 with a potential additional six-month extension through March 31 2032.
• Location: Scott Air Force Base Illinois.
• Onsite Requirements: Onsite support for the operational gateway and Systems Integration Lab.
• Schedule: MondayFriday with an assigned schedule within 6:30 AM5:30 PM Central Time excluding federal holidays.
• Clearance: Active Top Secret security clearance.
• Operational Designation: Mission-essential support.
• Travel: Government-approved travel may be required to support other gateway locations installations maintenance or technical coordination.

Required Qualifications

• Active Top Secret security clearance.
• 5 years of relevant experience supporting network engineering and related technical functions.
• Current Cisco Certified Network Professional (CCNP) certification.
• Ability to perform duties onsite at Scott Air Force Base.
• Ability to satisfy applicable DoD workforce information assurance and network/computing environment certification requirements associated with assigned duties and privileged access.

Job Expectations

• Ability to analyze and troubleshoot complex network issues across operational and laboratory environments.
• Working capability with routing switching firewalls IPv4/IPv6 VLANs VPNs encryption network management and communications transport technologies relevant to EACN.
• Ability to maintain configuration control and validate changes in the Systems Integration Lab before operational deployment.
• Ability to develop technical documentation support configuration training and communicate recommendations to Government engineers.

Key Responsibilities

• Perform network analysis and design to evaluate new technologies support emerging requirements and optimize network performance.
• Support Government engineers with technical architecture configuration/change management and current- and future-state planning.
• Troubleshoot complex issues affecting operational gateways and the aircraft or platforms accessing them.
• Establish and maintain gateway baseline configurations and the Systems Integration Lab environment.
• Install and functionally test software versions patches technical orders and approved configuration changes.
• Document and test new hardware software and configurations in the lab before changes are introduced to operational gateways.
• Develop and update installation and configuration guides topology diagrams checklists policies and troubleshooting procedures.
• Support equipment installation removal replacement and configuration training at supported sites.
• Maintain network and system backups support fault-tolerant designs and disaster recovery solutions and perform approved server maintenance.
• Develop scripts and other technical tools collect network statistics and support analysis of availability utilization outages and overall system health.
• Support VoIP sustainment and integration of approved network transport capabilities aircraft and other assets as directed within the awarded scope.