Network Support Engineer

A Career with Point72s Technology Team

As Point72 reimagines the future of investing our Technology team is constantly evolving our firms IT infrastructure and engineering capabilities positioning us at the forefront of a rapidly evolving technology landscape. Were a team of experts who experiment and work to discover new ways to harness open-source solutions modern cloud architectures and sophisticated Artificial Intelligence (AI) solutions while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72s Technology team we encourage and support your professional development from day onehelping you advance your technical skills contribute innovative ideas and satisfy your own intellectual curiosityall while delivering real business impact for our multi-billion-dollar global business.

WHAT YOULL DO

• Build and scale resilient low-latency enterprise network infrastructure across LAN WAN WLAN and data center networks to support critical business systems
• Configure monitor and troubleshoot routing and switching platforms
• Operate and maintain Palo Alto Networks firewalls managing security policies VPNs and software upgrades
• Administer and troubleshoot enterprise load balancers to ensure application availability
• Design deploy and support enterprise wireless infrastructure including access points controllers and authentication services
• Respond to network incidents perform root cause analysis and drive timely resolution in a production high-availability environment
• Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
• Monitor network performance and capacity proactively identify trends and remediate issues before they impact users
• Participate in network upgrades migrations and change management activities and contribute to a 24x7 support model including on-call rotations
• Collaborate with security systems and application teams and maintain accurate network documentation diagrams and operational procedures

WHATS REQUIRED

• Bachelors degree in computer science or engineering with 3 years of experience in enterprise network support or engineering roles
• Hands-on experience with Cisco platforms including IOS and NX-OS and routing protocols such as BGP OSPF and EIGRP
• Experience with Arista EOS
• Experience supporting firewalls including Palo Alto Networks configuration of security policies and VPNs
• Experience administering F5 BIG-IP load balancers including LTM and GTM
• Strong understanding of wireless networking including 802.11 standards RF fundamentals access points controllers and authentication services
• Experience with network automation and scripting using Python Ansible and REST APIs
• Solid understanding of TCP/IP DNS DHCP NAT and network security principles and experience supporting production high-availability enterprise environments
• Strong troubleshooting analytical and problem-solving skills with excellent written and verbal communication and effective cross-team collaboration.
• Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE

We invest in our people their careers their health and their well-being. When you work here we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women people of color and the LGBT community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industrys brightest talent by cultivating an investor-led culture and committing to our peoples long-term growth. For more information visit annual base salary range for this role is $100000-$150000 (USD) which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location work experience education and/or skill level among other things.