Network Support Engineer AI Trainer

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.

Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50$70/hour
Location: Remote
Commitment: 3040 hours/week

Role Responsibilities

• Review real-world data from deployed networks including logs configs telemetry and event streams.
• Label and classify network behaviors issues anomalies and incident patterns.
• Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.
• Collaborate with client teams to ensure data accuracy and relevance.
• Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

• Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation RCAs and final escalations.
• Hands-on experience with end-customer enterprise networks including switches APs and firewalls.
• Proficiency in Wi-Fi/wireless technologies including Cisco WLC Aruba Meraki 802.1X/RADIUS and wireless troubleshooting.
• Ability to perform packet-level troubleshooting with Wireshark tcpdump and SPAN captures.
• Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

• 1099 contract paid to a personal account.

Application Process (Takes 2030 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information please check:
• For any help or support reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.