Network Performance Associate Director

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

You will lead and manage a highly motivated and successful System Performance Engineering team. You will oversee the successful implementation of new assets into the existing network in support of regional goals and customer satisfaction.

• Identifying issues in the network and driving solutions to fix the identified issues.

• Providing proficient direction with Airwave DMAT RTT ELPT ALPT 5GPT and other performance-related tools.

• Leveraging Data analytics to gain insights & improve Key Performance Indicators for various technologies (4G 5G Volte Standalone).

• Making recommendations on strategies to improve both network performance and customer experience.

• Being a team player and working with their peers Engineering counterparts and Network Assurance to deliver on the POR and set up processes to ensure the markets long-term success.

• Interfacing with Sales Customers City officials First Responders and other community groups.

• Working closely with RF design and operations peers to deploy solutions during emergency situations music festivals and any large gatherings.

• Coaching a diverse team of experienced engineers guiding their learning and development and ensuring they have the resources to deliver on their goals.

• Conducting long-term planning to ensure performance solutions are tracked and included in network upgrades and redesigns.

• Ensuring network performance remains consistent with the businesss changing requirements.

• Leading engineers through change as our network and skill sets transform.

• Managing the operation and maintenance of all technologies necessary to expand and evolve the network to meet customer demand for new and improved service offerings.

• Collaborating with internal teams and peers to determine the business needs and execute data requests.

• Driving continuous improvement leveraging the latest industry knowledge and methods for ensuring network performance.

• Ensuring the organization meets the metrics set forth by leadership including administrative auditory and KPIs.

• Ensuring the security safety and environmental compliance of systems and facilities are in accordance with corporate guidelines.

Youll need to have:

• Bachelors degree or four or more years of work experience.

• Eight or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.

• Wireless Systems Performance experience.

• Willingness to travel.

• A valid Drivers license

Even better if you have one or more of the following:

• A Masters degree.

• Demonstrated Network Performance experience.

• Ability to adapt to changes consider different viewpoints and the ability to learn new skills and concepts as our network transforms.

• Coaching feedback and teamwork skills.

• Experience working in an environment with employees represented by a collective bargaining agreement.

• A track record of being able to lead teams/individuals to meet the goals assigned by the business as well as guide people to finding solutions to issues identified in the network.

• Ability to be a team player and will work with all departments to help solve issues develop processes and be a leader on the Northern CA management team.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.