Network & IT Infrastructure Administrator

1. Network Infrastructure Administration

•  Manage monitor and maintain LAN/WAN wireless VPN and network security environments.
• Configure and support network devices including routers switches firewalls and wireless access points.
• Troubleshoot network connectivity performance routing switching and wireless issues.
• Support network upgrades expansions and infrastructure improvement projects.
• Maintain network documentation diagrams standards and operational procedures.
• Coordinate with carriers vendors and service providers for issue resolution and implementation activities.
• Assist with network security administration including firewall policies VPN access and access control management.

2. IT Infrastructure & Systems Support

• Support Windows-based infrastructure Active Directory DNS DHCP file services and user account administration.
• Perform system monitoring patch management and routine operational maintenance.
• Assist with IT infrastructure deployments upgrades and migration projects.
• Maintain IT asset inventory lifecycle management and documentation.

3. End User Support

• Provide onsite and remote technical support for approximately 200 users.
• Troubleshoot hardware software printing conferencing and connectivity issues.
• Support employee onboarding offboarding workstation deployment and equipment setup.
• Serve as the primary point of contact for local IT support requests and escalations.

4. Project & Vendor Coordination

• Coordinate with internal IT teams external vendors and business stakeholders.
• Support office warehouse and infrastructure expansion initiatives.
• Participate in IT standardization cybersecurity and operational improvement projects.
• Assist in implementing corporate IT policies and best practices.

Qualifications :

Required:

• Bachelors Degree in Information Technology Computer Science Engineering or related 
• field.
• Minimum 3 years of experience in Network Administration Infrastructure Operations or IT Support.

Strong knowledge of:

• TCP/IP DNS DHCP
• Routing & Switching
• LAN/WAN/WLAN Technologies
• VPN Technologies
• Firewall Administration
• Network Monitoring and Troubleshooting

Hands-on experience configuring and supporting:

• Cisco Routers Cisco Switches Cisco Firewalls
• Cisco Wireless Infrastructure
• Experience supporting Windows Server environments and Active Directory.
• Experience providing user support in office and warehouse/manufacturing environments.
• Ability to troubleshoot network and infrastructure issues independently.
• Strong customer service communication and documentation skills.
• Proficiency in Microsoft Office Suite (Excel Outlook PowerPoint Word).

Preferred:

• Experience with Cisco Meraki administration and deployment.
• Experience with Microsoft Entra ID (Azure AD) and Microsoft 365 administration.
• Experience supporting warehouse logistics or manufacturing environments.
• Knowledge of network security technologies including IPSec SSL VPN IDS/IPS and Access Control.
• Experience with VoIP Unified Communications and wireless network optimization.
• Familiarity with network monitoring and packet analysis tools.

Certifications:

• Cisco CCNA
• Cisco CCNP
• CompTIA Network
• Microsoft Certified Credentials

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time