• Direct writer auto insurance company operating in New Jersey Pennsylvania and Michigan.
• Known for its collaborative legal and claims environment with strong internal litigation support.
• Offers attorneys a balanced work-life culture with hybrid flexibility.
• outstanding benefit packages and a people-first work environment
• Stable growing company with tremendous opportunity for career advancement
• Competitive compensation and benefits

What You Will Be Doing

• Oversee daily IT infrastructure operations including incident management problem management change management vulnerability management and monitoring
• Manage and support enterprise infrastructure including physical/virtual servers networking backups storage phone systems and help desk operations
• Troubleshoot and resolve critical infrastructure issues with high urgency and ownership
• Support network upgrades hardware implementations infrastructure repairs and system enhancements
• Monitor infrastructure performance and maintain operational metrics/ticketing systems
• Collaborate with vendors for procurement implementation and support coordination
• Develop maintain and enforce IT security policies and operational procedures
• Lead cybersecurity awareness and training initiatives for end users
• Support IT audits documentation disaster recovery and compliance activities
• Work in a hybrid environment supporting business continuity across multiple locations
• Participate in on-call support rotation for after-hours incidents and emergencies

Experience You Will Need

• 5 years of hands-on IT Infrastructure Operations experience
• Strong experience managing enterprise networking servers storage backups and help desk support
• Expertise with:
  • Palo Alto
  • Cisco
  • Juniper
  • Windows Servers
  • Routing & Switching
  • VPNs
  • LAN/WAN environments
• Strong understanding of:
  • TCP/IP
  • Active Directory
  • Disaster Recovery
  • Infrastructure Security
  • Vulnerability Management
• Experience with monitoring/security tools such as:
  • Datadog
  • SolarWinds
  • Similar monitoring platforms
• Experience supporting multi-site enterprise environments
• Working knowledge of cloud platforms:
  • AWS
  • Azure
  • or GCP
• Strong troubleshooting and incident resolution skills under pressure
• Excellent communication and documentation abilities

Benefits

• Medical dental and vision coverage
• 401(k) with generous company match
• PTO sick leave and paid holidays
• FSA & HSA plans
• Life and AD&D insurance
• Pet insurance and identity protection plans
• Employee Assistance Program (EAP)
• Wellness programs and gym discounts
• Hybrid schedule (4 onsite / 1 remote)
• Flexible working hours
• Strong employee-focused culture and team events