Network Engineer (Network and Communications Analyst IV, Range 1) San Francisco Bay Region Network

**This position is open to applicants from SF State CSU East Bay and Sonoma State Universities.**

Working Title

Network Engineer

SF StateUniversity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

San Francisco Bay Region Network - Information Technology Services/Network and Telecommunications

The San Francisco Bay Region Network (SFBRN) provides centralized administrative and transactional functions for CSUEB SFSU and SSU creating a unified cost-effective operational structure. The Information Technology Services (ITS) unit within the Network delivers secure reliable and innovative technology solutions that support all three universities. The unit manages infrastructure application services user support information security data management and strategic IT operations. Partnering closely with each universitys leadership including Presidents and Provosts Information Technology Services drives digital transformation promotes operational excellence and supports institutional goals. Within ITS the Network and Telecommunications Infrastructure team designs implements and supports the foundational technologies that connect the Network universities. The team oversees wired and wireless networks f irewalls switches routers VPNs VoIP and analog systems ensuring secure high-performance connectivity across academic administrative and residential environments. Through proactive management and modernization the team strengthens the Networks technological backbone enabling seamless collaboration teaching research and operations.

Appointment Type

This is a one-year probationary position.

Time Base

Full-time (1.0)

Work Schedule

Monday through Friday 8:00 a.m. to 5:00 p.m.

Anticipated Hiring Range

$8231.00 - $10647.00 Per Month ($98772.00 - $127764.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting to and with minimal supervision from the Senior Director of Network and Telecommunications Infrastructure the Network Engineer serves as a technical expert responsible for the planning design implementation operation and continuous improvement of enterprise network infrastructure across the San Francisco Bay Region Network partner institutions and auxiliary organizations. This position provides expert technical leadership for complex wired wireless remote access and network management systems that support reliable secure scalable and resilient connectivity across multiple universities.

The Network Engineer leads highly complex network infrastructure initiatives and serves as a key technical advisor to management technical teams vendors and campus stakeholders on enterprise network architecture infrastructure modernization service reliability security performance and operational standards. The position develops technical strategies architecture recommendations standards procedures and best practices that guide the evolution of network services and ensure alignment with organizational priorities regulatory requirements and long-term service needs.

The Network Engineer is responsible for evaluating designing deploying administering maintaining and optimizing network hardware configurations monitoring platforms security controls and integrated communications technologies. Key duties include leading multi-site network design and deployment efforts managing complex connectivity requirements resolving unique and highly complex technical issues analyzing capacity and performance trends and recommending future-state improvements to support the organizational goals and long-term service needs of the San Francisco Bay Region Network. The role works collaboratively across technical administrative and institutional leadership groups to ensure consistent network security service continuity operational excellence and effective delivery of enterprise network services.

Position Information

Enterprise Network Architecture Program Management and Infrastructure Leadership

1. Plans designs implements administers maintains and improves complex enterprise network infrastructure supporting the San Francisco Bay Region Network partner institutions and auxiliary organizations.
2. Serves as a technical expert for wired wireless remote access firewall network management monitoring and related communications infrastructure supporting critical performance scalability security and operational requirements.
3. Coordinates and provides expert technical direction for highly complex network initiatives including major upgrades lifecycle replacements new service deployments modernization efforts configuration changes and multi-site improvements.
4. Maintains expert technical stewardship of significant network architecture and infrastructure services supporting critical and high-impact operations across multiple universities and partner organizations.
5. Develops and recommends network architecture strategies technical standards procedures protocols and best practices to improve scalability resiliency performance security and service delivery.
6. Serves as a key technical advisor to management technical teams vendors and campus stakeholders on complex network and communications solutions infrastructure modernization system integration and service reliability.
7. Evaluates networking technologies and service trends to recommend new and improved infrastructure solutions future-state network improvements operational enhancements and long-term service needs.
8. Provides expert technical direction in the resolution of highly complex and unique network infrastructure issues where precedents may not exist and where new approaches procedures or technical solutions may be required.
9. Prepares technical analyses architecture recommendations implementation strategies risk assessments cost estimates business justifications and project documentation for major network initiatives.
10. Provides technical oversight for the configuration deployment monitoring lifecycle maintenance and optimization of network hardware systems and services.
11. Coordinates with technical teams information security vendors consultants facilities staff and campus stakeholders to implement complex integrated network and communications solutions aligned with organizational priorities and approved technical direction

Security Compliance and Administration

1. Serves as a technical expert for network security administration access controls firewall policy management secure remote access vulnerability remediation and related network protection practices.
2. Develops recommends implements and supports network security standards procedures protocols and best practices to support secure reliable compliant and resilient network services.
3. Coordinates and provides expert technical direction for highly complex network security and administration initiatives including firewall configuration reviews access control improvements patch management vulnerability remediation and configuration standardization.
4. Provides technical guidance and recommendations to management information security technical teams vendors and campus stakeholders on network security compliance requirements risk mitigation and operational controls.
5. Administers and provides technical oversight for network management monitoring reporting and configuration systems supporting operational requirements compliance needs incident response and service reliability.
6. Evaluates security alerts vulnerability information audit findings configuration risks and operational trends to recommend corrective actions process improvements and new or improved technical controls.
7. Develops and maintains network documentation configuration records change records diagrams procedures incident documentation and service activity records to support audits compliance operational continuity and knowledge transfer.
8. Serves as a technical expert in the development recommendation and implementation of network governance practices change-management procedures and operational controls that support consistency compliance security and service continuity across the Network and partner institutions.

Network Performance Optimization and Continuous Improvement

1. Serves as a technical expert for network performance monitoring analytics capacity planning optimization and service reliability across wired wireless remote access and related communications infrastructure.
2. Evaluates performance data utilization trends capacity requirements service demands and operational metrics to recommend improvements in efficiency reliability availability resiliency scalability and service delivery.
3. Provides expert technical direction for highly complex performance capacity availability and service reliability issues including root-cause analysis and recommendation of new or improved technical solutions.
4. Develops and recommends performance standards monitoring practices reporting procedures and operational improvements to proactively identify service risks performance bottlenecks and infrastructure constraints.
5. Supports administration monitoring and optimization of unified communications platforms and integrated voice services where network performance connectivity quality of service or service reliability are impacted.
6. Evaluates call quality network performance data and integrated network-telecommunications requirements to recommend improvements that support reliable communications services.
7. Provides technical analysis and recommendations for future-state network improvements infrastructure planning lifecycle management and long-term service needs across the Network and partner institutions.

Other

1. Provides expert technical guidance mentoring training and knowledge transfer to technical staff project teams and other technology professionals in support of complex network and communications initiatives.
2. Contributes to promoting equity diversity and inclusion across the organization.
3. Promotes the organizations core values and consistently integrates innovation employee fulfillment teamwork respect excellence integrity service and accountability into all aspects of work.
4. Complies with Network university and unit policies and procedures regarding privacy of information authorized use of Network resources and the security of Network systems and data.
5. Demonstrates safe work practices for oneself others and the office environment.
6. Performs other related responsibilities as requested and when necessary. The Network reserves the right to add or change duties at any time.

Minimum Qualifications

Education and Experience: Equivalent to a bachelors degree in a related field and five years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

• Expert knowledge and understanding of network and communications administration equipment infrastructure and related network and communications concepts principles and technologies.
• Expert knowledge and skill in applying and interpreting applicable standards guidelines and as appropriate recommend new procedures protocols and standards.
• Expert analytical and organizational skills to organize prioritize and coordinate the successful completion of large complex and strategic network and communications development and improvement projects.
• Expert communication and interpersonal skills to effectively communicate complex technical systems and procedures as well as persuade stakeholders and management regarding system administration design and development options and procedures.

Preferred Qualifications

• Experience working in higher education multi-campus systems or similarly complex public sector organizations.

Environmental/Physical/Special

• Position may require travel among Network universities as needed to support operational and collaborative needs.
• This position may occasionally require work outside standard business hours to address emergencies and critical service needs.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.

We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants currently in bargaining units 2 5 7 and 9 are given hiring preference.

Additional Information

**This position is open to applicants from SF State CSU East Bay and Sonoma State Universities.**

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to on-campus operations.

CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at .

Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.