Network Engineer III

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty staff students and the broader community. We are committed to excellence providing unparalleled expertise and maintaining a world-class standard in service.

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The Opportunity:

The UCF IT Department within Facilities and Business Operations is seeking to hire a Network Engineer III. This role is responsible for supporting the operation maintenance and implementation of enterprise network security services to ensure a secure reliable and high-performing network environment. This role manages critical technologies such as firewalls VPN solutions and network access control (NAC) systems while contributing to proactive monitoring incident response and continuous improvement of security operations. Working in alignment with established CIS and NIST frameworks this position plays a key role in protecting university systems and data through operational excellence compliance adherence and effective collaboration with cross-functional IT teams.

Responsibilities:

Network Security Operations & Maintenance

• Operate and maintain network security platforms including NGFW VPN (remote access and site-to-site) Network Access Systems (NAC).

• Monitor system performance availability logs and security alerts to ensure optimal network security posture.

• Support detection and response activities in coordination with the Network Operations Center (NOC) and Security Operations Center (SOC).

Incident Response & Troubleshooting

• Investigate troubleshoot and resolve network and security incidents through the ticketing system.

• Escalate complex or high-impact issues to appropriate teams while ensuring timely resolution.

• Contribute to improved incident response processes and operational efficiency.

Change Management & Continuous Improvement

• Execute approved changes in accordance with formal change management processes including validation testing and documentation.

• Continuously improve event correlation alert tuning and operational workflows to enhance system performance and reliability.

Security Compliance & Risk Management

• Perform firewall rule reviews and implement access control updates.

• Support compliance initiatives audits and vulnerability remediation efforts.

• Apply risk-based decision-making aligned with CIS and NIST frameworks.

Operational Governance & Coordination

• Ensure adherence to university policies related to change management network access control and security standards.

• Coordinate maintenance activities and validate operational readiness before and after implementation.

• Maintain compliance with configuration management practices and security policies.

Documentation & Reporting

• Develop and maintain comprehensive documentation including runbooks standard operating procedures (SOPs) and network/security diagrams.

• Contribute to operational reporting ticket tracking and performance metrics to support service delivery and continuous improvement.

Minimum Qualifications:

Bachelors degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• Relevant certifications such as CISSP CISM or CCNP Security demonstrating advanced knowledge of network security architecture risk management and enterprise security practices.

• Proven experience supporting large-scale complex network environments with technologies such as NGFW VPNs NAC and centralized security management platforms.

• Hands-on experience with SIEM platforms log aggregation and advanced alerting including correlation and threat detection capabilities.

• Knowledge of scripting or automation tools (e.g. Python PowerShell or similar) to streamline operations enhance monitoring and improve incident response efficiency.

• Familiarity with the unique security compliance and operational needs of higher education government or highly regulated industries.

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As a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

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