Network Engineer

The Opportunity

Embry-Riddle Aeronautical University is seeking a Network Engineer to join the Information Technology team. Reporting to the Director of Network Engineering this position is responsible for designing implementing administering and supporting the Universitys enterprise network and voice infrastructure.

This role supports a hybrid environment combining remote administrative responsibilities with on-campus work primarily based in Daytona Beach Florida assisting with network implementation maintenance and operational support across campus data centers and communication systems.

The ideal candidate will have experience working in enterprise network environments using Cisco and/or Aruba technologies with strong knowledge of routing switching wireless networking firewalls load balancing and secure network architecture. Experience in hybrid or cloud-connected enterprise environments is highly desirable.

Successful candidates are analytical adaptable and committed to continuous improvement. They communicate effectively collaborate across technical teams and provide high-quality customer service while supporting strategic IT initiatives. Preferred certifications include CCNP Aruba Certified Switching Professional (ACSP) or equivalent advanced networking credentials.

Embry-Riddle offers a collaborative work environment professional development opportunities a flexible summer schedule and a comprehensive benefits package including health insurance retirement plans and generous education benefits.

Key Responsibilities

Network Operations & Support

• Monitor troubleshoot and resolve critical network performance and functionality issues

• Provide timely updates to management on outages and incidents

• Enforce operational policies and procedures to ensure high availability and reliability

• Respond to work orders and maintain accurate documentation in help desk systems

• Provide hands-on support for daily voice and data network operations

• Ensure IT equipment complies with industry standards and best practices

• Provide alternative solutions when necessary

Network Design & Infrastructure Projects

• Participate in planning and implementation of infrastructure projects

• Design and develop network strategies and management practices

• Evaluate network changes and assess impact across campus systems

• Install maintain and support large-scale LAN/WAN and telecom services

• Coordinate low-voltage connectivity for campus construction projects

Collaboration & Technical Consultation

• Collaborate with IT teams for troubleshooting system configuration and support

• Provide consulting problem resolution and needs analysis for stakeholders

• Support application and infrastructure integration efforts

Planning & Governance

• Attend IT meetings briefings committees and task forces

• Contribute to strategic and operational planning across IT departments

Other Duties as Assigned

• Perform additional responsibilities in support of departmental and institutional needs.

This is a hybrid position based in Daytona Beach that requires occasional on-campus work. Ideally candidates should reside within approximately one hour of campus to accommodate in-office responsibilities as needed.

About us

For nearly 100 years Embry-Riddle has been the worlds leading aviation and aerospace university educating more than 30000 students across residential campuses in Daytona Beach Florida and Prescott Arizona as well as through a global network of Worldwide locations and online programs. With more than 165000 alumni around the world our impact reaches every corner of the aerospace aviation defense and technology industries.

Today our faculty researchers and professional staff are advancing innovation across aviation space artificial intelligence cybersecurity autonomous systems and next-generation engineering. Working alongside industry leaders government agencies and innovators they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator researcher administrator technologist or industry professional your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery purpose and excellenceand help shape the future of aerospace.

• Generous Time Off:Enjoy up to 18 days of paid leave in your first year including 3 days granted upon hire and 15 days accrued throughout the year. Youll also receive 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

• Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions:ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.

• Personal Leave:Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Required Education

• Bachelors degree or equivalent experience in Computer Science Information Technology or a related field

Required Skills Knowledge and Abilities

• 5 years of experience in the design operations troubleshooting and administration of enterprise Cisco or Aruba network environments (LAN WAN Wireless Firewalls)

• Demonstrated proficiency in the configuration and management of Cisco or Aruba network infrastructure

• Strong working knowledge of network test and diagnostic equipment

• Expert-level understanding of Layer 2 technologies (e.g. Spanning Tree Protocol 802.1Q LACP)

• Expert-level knowledge of routing protocols (BGP EIGRP OSPF)

• Experience with network monitoring and telemetry tools (SNMP NetFlow sFlow etc.)

• Extensive knowledge of Internet and IP-based services (DHCP DNS etc.)

• Experience supporting voice network systems and protocols (VoIP RTP SIP)

• Working knowledge of Avaya IP telephony administration

• Understanding of structured cabling standards including copper and fiber optic environments

• Experience with cloud networking concepts and administration (Azure AWS GCP)

• Ability to plan implement and support technical initiatives in a complex enterprise or higher education environment

• Strong understanding of current IT networking and telecommunications trends and best practices

• Excellent customer service skills with a professional and solution-oriented approach

• Strong organizational and documentation skills

• Excellent written and verbal communication skills with ability to work across technical and non-technical audiences

• Ability to maintain a professional demeanor in a collaborative environment

• Ability to document processes procedures and technical workflows accurately

• Commitment to IT core values including accountability continuous improvement teamwork and adaptability

To submit your application for this opportunity please visit theEmbry-Riddle Career Siteand search for requisition number R311749. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contactand should not reach out to hiring managers or staff.