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Network Engineer

NRI North America

Job Location:

Brooklyn, NY - USA

Yearly Salary: USD 70000 - 90000

Posted: 24 July 2026 (30+ days ago)

Application Deadline: 30 November 2026

Vacancies: 1 Vacancy

Job Summary

The Network Engineeris responsible forresponding to level two issues that arise and escalations from the Network Operations Center or service desk. This person will proactively work with senior members of the Managed Services practice to provide exceptional support for our managed client portfolio.

Responsibilities

React and resolve casessubmittedor automatically alerted by monitoring tools.
Troubleshoot basic issues and provide solution options and recommendations.
Perform minor software upgrades on network infrastructure.
Conduct proactive performance assessments of clients network environmentsidentifyingopportunities for optimization and improvement.
Aid other team members in the resolution of cases within the scope of the skillset.
Assistwith information gathering and reporting to either clients or Client Success Managers.
Collaborate with senior engineers to escalate issues as needed.
Developmaintain and update technical knowledge base articles.
Interact with clients on an as needed basis through virtual meetings phone calls email or messaging.
Collaboration with peers across Managed Services practice.
Participate in on-call rotation.
After-hours / weekend work may berequired.

Required Knowledge Skills and Abilities

1 -3years in Cisco or other network related environments.
Accountability to drive resolution to completion.
Familiarity with Cisco networking equipment and technologies including routers switches and firewalls.
Strong problem-solving skills attention todetailand sense of ownership.
Experience working for an MSP.
Advanceddegreeor relevant certifications in Information Technology ora relatedfield are a plus.
Have orworkingtoward entry level Azure Fundamentals etc.
Experience navigating ticketing Now.
Experience using monitoring Monitor.

$70000 - $90000 a year

In addition to base salary this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate including experience and location.

Benefits

Youll love working at NRI not just for the usual benefits but for our environment and culture!

Youll work with a great group of people in a highly collaborative team and results oriented atmosphere.

Youll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.

Youll work with large sophisticated and progressive clients throughout North America.

We provide a comprehensive benefits program including: Health Vision and Dental Insurance Life Insurance Health/Dependent Care Flexible Spending 401(k) Plan Short-Term and Long-Term Disability Coverage Generous Vacation and Flex Time Off Programs Company Paid Holidays and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities duties knowledge skills or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.

NRI North America will accept applications on an ongoing basis.

NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you require reasonable accommodation in completing an application interviewing or otherwise participating in the hiring process please direct your inquiries to emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

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