Network Analyst

JOB TITLE: Network Analyst

DEPARTMENT: Information Technology (IT)

REPORTS TO: Vice President IT Infrastructure

CLASSIFICATION: Exempt

DATE: August 2026

SALARY: $110000 - $120000 per year

POSITION OVERVIEW

The Network Analyst is responsible for the administration maintenance monitoring and support of the organizations network infrastructure and telecommunications systems. This role provides hands-on support for Layer 1 Layer 2 and Layer 3 networking technologies across wired wireless and WAN environments. The Network Analyst works closely with infrastructure security and service desk teams to ensure reliable secure and high-performing network services that support business operations.

This position is ideal for an experienced networking professional with strong troubleshooting skills practical knowledge of enterprise networking topologies and the ability to implement and maintain network solutions in a complex mission-driven environment.

KEY RESPONSIBILITIES

• Monitor administer and optimize cybersecurity controls including firewalls and security appliances.
• Monitor maintain and support the organizations local area networks (LAN) wireless networks (WLAN) wide area networks (WAN) and internet connectivity.
• Perform day-to-day network administration activities including switch management VLAN configuration IP addressing routing and network troubleshooting.
• Respond to network incidents and service disruptions performing root cause analysis and implementing corrective actions.
• Participate in on-call support major upgrades and maintenance activities as required.
• Configure and support routing protocols and technologies including static routing OSPF BGP and policy-based routing where applicable.
• Maintain IP addressing schemes subnetting routing tables and network segmentation strategies.
• Assist with WAN connectivity and remote site networking support.
• Support enterprise wireless infrastructure including wireless controllers access points guest networks and wireless security configurations.
• Analyze wireless performance and coverage recommending improvements when necessary.
• Troubleshoot connectivity and performance issues impacting users and devices.
• Implement and maintain network security controls including ACLs network segmentation VPN connectivity and secure access practices.
• Partner with Information Security personnel to support cybersecurity initiatives and compliance requirements.
• Assist with remediation of network vulnerabilities identified through assessments or audits.
• Maintain network diagrams inventory records configuration documentation and operational procedures.
• Utilize network monitoring and management tools to proactively identify issues and optimize performance.
• Recommend improvements to network architecture reliability scalability and operational efficiency.
• Participate in infrastructure projects involving network upgrades expansions and technology refreshes.

ESSENTIAL FUNCTIONS

• Layer 1 Layer 2 and Layer 3 networking concepts.
• TCP/IP DNS DHCP NAT and subnetting.
• VLANs STP trunking and switching technologies.
• Routing protocols and enterprise routing concepts.
• Wireless networking technologies and troubleshooting.
• Structured cabling and physical network infrastructure demarcation.
• Network monitoring and diagnostic tools.
• VPN technologies and remote access connectivity.
• Strong troubleshooting and problem-solving capabilities.
• Cisco Catalyst switching.
• Aruba switching and wireless solutions.
• Palo Alto or Fortinet firewalls.
• Microsoft Azure networking fundamentals.
• Network automation and scripting using PowerShell or Python.
• Experience with SD-WAN technologies.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS

• Participate in the Annual 5K Fundraiser and 9/11 Commemoration as assigned.
• Assist with other special projects and events in support of 9/11 Memorial & Museum as assigned.

QUALIFICATIONS/SKILLS REQUIREMENT

• Bachelors degree in Information Technology Computer Science Engineering or a related field; equivalent experience may be substituted.
• 3-7 years of hands-on enterprise networking experience.
• Experience supporting medium to large-scale network environments with multiple locations wireless networks and internet connectivity.
• Strong understanding of TCP/IP networking fundamentals and troubleshooting methodologies.
• Experience with Cisco Aruba Palo Alto Fortinet or comparable enterprise networking technologies.
• Experience working with network monitoring and management platforms.

-----

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race color religion sex sexual orientation age national origin disability status as a protected veteran or any other characteristic protected by applicable law. The 9/11 Memorial & Museum endeavors to make reasonable accommodations for applicants with disabilities and other accommodation needs under applicable law. If you are an individual with a legally recognized accommodation need and

require assistance during the application process please contact Ronni Cantor at with your specific accommodation request.

The 9/11 Memorial & Museum is committed to an organizational culture that supports and reinforces our institutional values including our commitment to inclusive representation. We are committed to reflecting the unique experiences of the nearly 3000 victims who were killed indiscriminately in the 1993 and 2001 terrorist attacks and the wider communities impacted in lower Manhattan at the Pentagon and near Shanksville PA.

Required Experience:

IC