Network Administrator
Lynchburg, VA - USA
Job Summary
Hours: full-time (37.5 hours per week)
Location: Lynchburg VA 24501
Compensation dependent on experience
Position Summary
The IT Network administrator is responsible for providing administration and support for agency networking devices including SDWAN routers switches access points VoIP devices and IP cameras as well as SDWAN WAN LAN and VoIP technologies. This position is also responsible for operational support administration installation and maintenance of network hardware and software.
The role supports the implementation and maintenance of networks network expansions projects and new technologies approved by leadership.
Education Requirements
- Associate degree in IT Bachelors Preferred
Types of Experience
- 2-4 years of IT support/network experience.
Experience with IP Office Jira ZenDesk and MS Visio a plus.
Credentials (Required)
- CompTIA Network Security
- CCNA/JCNIA/FCA/ACNT or equivalent
- Must have or obtain (during 6-month probation period) OEM Network Certification (Cisco Fortinet HPE Xtreme Networks)
Related Knowledge Skills and Abilities
- WAN topologies and technologies.
- Understanding of operating systems (Windows).
- Advanced understanding of networking concepts (OSI Model ICMP TCP/IP DNS VPN).
- Experience with Active Directory group policies and user management.
- Knowledge of IT security principles (firewalls antivirus encryption).
- Understanding of enterprise applications (Microsoft 365 SharePoint).
- Hardware and software troubleshooting techniques.
- Familiarity with ITIL best practices and ticketing systems (TrackIT or other comparable).
- Advanced troubleshooting and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to explain technical concepts to non-technical users.
- Experience in remote support and desktop management tools.
- Work independently and escalate issues when necessary.
- Adapt to new technologies quickly.
- Manage multiple tasks and prioritize incidents effectively.
- Provide excellent customer service and maintain professionalism under pressure.
- Demonstrates a proactive approach and a professional enthusiastic and positive attitude.
- Willing and available to work modified schedules (weekends holidays etc.) as required.
- Ability to drive and must possess a valid drivers license. May be required to travel to different
Horizon work sites during the day based on operational needs or provide admin support at other locations. Regular attendance at training and Horizon meetings may require travel to a variety of Horizon sites
THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY
Were proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia while several options exist for life health dental and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizons annual wellness programs and various opportunities to interact with the community through the year. Horizons clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education working at Horizon qualifies you to receive discounts at some local universities.
To Apply Please visit our online career center at Behavioral Health is an Equal Opportunity Employer (EOE).
Required Experience:
Unclear Seniority
About Company
Behavioral health, Recovery, drug, rehabilitation, mental illness, depression, Appomattox, Appomattox County, Virginia, Central Virginia, alcoholism, Alcohol