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NC MC Mobile Deployment Technician
Job Location:
Job Location:
Charlotte, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
23 August 2026 (8 days ago)
Posted:
Application Deadline:
20 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Overview
Mecklenburg County IT Services (ITS)is seeking an Endpoint MDM Deployment Contractor to support the Countys Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Countys Evergreen Refresh initiative ensuring secure efficient and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices.
Key Responsibilities:
The Endpoint MDM Deployment Contractor will be responsible for but not limited to:
Configuring and setting up mobile devices in alignment with the Countys Evergreen Refresh program.
Coordinating deployments of mobile devices to County end users including scheduling logistics and user handoff.
Receiving processing and tracking old devices for secure e-cycling and disposal according to County policy.
Providing first-level support forbreak/fix issues troubleshooting and inquiries related to County-issued mobile devices.
Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to County operations.
Maintaining accurate deployment inventory and support documentation.
Ensuring compliance with County IT security standards and best practices during all deployment and support activities.
Qualifications
Required Skills/Experience:
Hands-on experience with mobile device deployment and configuration including iOS platforms.
Familiarity with Mobile Device Management (MDM) platforms (e.g. Microsoft Intune AirWatch or similar).
Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.
Strong organizational skills for managing device scheduling tracking and handoffs.
Ability to work collaboratively in a team environment while providing excellent customer service.
Strong attention to detail and commitment to IT security practices.
Preferred Skills/Experience:
Prior experience with large-scale device deployment projects.
Knowledge of County or government IT operations policies and security standards.
Familiarity with device lifecycle management and e-cycling processes.
