Museum Technician (General)

The National Gallery of Art of Art serves the nation by welcoming all people to explore and experience artcreativity and our shared humanity. The Office of Visitor Experience (DD-VE) welcomes visitors to themuseum by listening orienting and assisting them to ensure that they have positive and meaningfulexperiences.

As a Museum Technician you will:

• Demonstrate knowledge of Gallery floor plans including layout of collections/exhibitions restaurants gift shops and entrances/exits.
• Keep informed of the Gallerys calendar of events service tools special events and daily offerings. Demonstrate strong understanding of the neighborhood and other amenities that would benefit both local visitors and tourists from around the world.
• Check coats and other personal items in checkrooms. Answers incoming calls to gallery phone lines.
• Provide access control for general admission and other events or special exhibitions.
• Reserve passes and event reservations.
• Assist with data entry and clean-up preparing museum mailings training incoming employees responding to online correspondence.

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males born aftermust be registered for Selective Service
• See Other Information section regarding Selective Service requirements.
• Suitable for Federal employment determined by a background investigation
• May be required to successfully complete a probationary period

Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements seeQualification Standards Handbook forGeneral Schedule Positionsviewable onOPM Website. It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Basic Requirement;

4 years above high school leading to a bachelors degree with major study or 24 semester hours of course work in a related field

OR

Specialized Experience Statement:Candidates must possess at least one year of specialized experience equivalent in responsibility to the GS-04 level in the Federal service or private sector providing customer service to museum patrons and providing administrative support such as assisting with data entry and responding to online correspondence.

Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable.

OPM Qualifications Standard:General Schedule Qualification Standards

Individual Occupational Requirements:Museum Specialist and Technician Series 1016

Associated Group standard: Position Classification Standard for Museum Specialist and Technician Series GS-1016

Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300 Subpart F.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.