Motor Vehicle Dispatcher

• Provides emergency 911 and dispatching services and determines the nature of the emergency in accordance with established guidelines.
• Maintains a current automated outage status file for fire detection/suppression systems fire hydrants; or any other system which is an impairment to fire safety and ensures senior fire officials receive current outage reports.
• Operates and maintains telephones automated data processing equipment printers recorders facsimile equipment and other devices installed in the dispatch center.
• Prepares and maintains reports and records relating to emergency responses.
• Participates in all areas of the fire protection training program relating to the operations of the dispatch center and perform work in safe manner.

• U.S. Citizenship Required
• Males must be registered for Selective Service see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret clearance
• This position is subject to provisions of the DoD Priority Placement Program
• This is a drug testing designated position. Subject to random testing for drug use.
• Required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays)
• Must be able to obtain and maintain International Fire Service Accreditation Congress Certification; Hazardous Materials Awareness and Telecommunicator Level I/II within 1 year of appointment.
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
• Required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
• Required to respond on off-duty time when requested stay over until an emergency has been terminated or until properly relieved by a qualified dispatcher.
• Must participate in recurrent proficiency training as required. May be required to participate in contingency situations real world and exercise as directed
• May be required to travel temporary duty assignment (TDY) as directed by management.

In order to qualify you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions Clerical and Administrative Support Positions

Applicants must have at least one year of specialized experience equivalent to the GS-04 level in federal service which equipped the applicant with the particular knowledge skills and abilities (KSAs) to perform successfully the duties of the position. Specialized experience is experience which may have been gained receiving requests for transportation support dispatching appropriate vehicles and maintaining applicable records; maintaining an accurate status of all emergency response equipment including firefighting hazardous materials wild land firefighting technical rescue and
emergency medical services while ensuring prompt and accurate response.

OR

EDUCATION: Successful completion of four years above high school level education in any field for which high school graduation or the equivalent is the normal prerequisite. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT.

To view qualifying educational requirements and/or combination of education and experience click on the following link: SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge skills abilities and/or competencies in the following areas:

1. Knowledge of fire communication and emergency vehicle dispatch operations.
2. Knowledge of basic computer operations to include word processing retrieval and input of data.
3. Knowledge of location and availability of emergency apparatus the kind of apparatus and equipment needed for the emergency at hand.
4. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations.
5. Ability to work independently without immediate supervision.

• Works in close harmony with supervisors co-workers and others during day-to-day routines and during emergencies; required to maintain good working relationships with on and off-base agencies always maintaining a consistently courteous attitude. Remain calm during emergency situations.