Motor and Condenser Control Field Support

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

We are seeking a skilled customer-focused Technical Field Support Technician to support MCP (Motor Control Panel) and CCP (Condenser Control Panel) systems across North America and internationally. This hybrid role combines remote technical support and hands-on field service helping customers maintain the reliable operation of critical power systems.

With approximately 50% remote support and 50% on-site work you will support commissioning troubleshooting diagnostics maintenance and customer training activities. Working closely with field service engineering project teams and customers you will help resolve technical issues and ensure high levels of system performance and customer satisfaction.

The work model for this role is: hybrid on site & working from home.

Your role and responsibilities:

• Deliver remote and on-site technical support for MCP and CCP systems performing fault diagnosis troubleshooting commissioning and corrective maintenance.
• Execute startup commissioning maintenance and service interventions at customer sites while analyzing operational data and system events to identify root causes and drive solutions.
• Support customers and field service teams via phone remote access and digital collaboration tools serving as a key technical resource during critical system events and escalations.
• Work closely with engineering project management and field service teams to resolve complex technical issues and contribute to operational excellence.
• Create and maintain technical documentation service reports troubleshooting guides and knowledge-base content; deliver customer training on system operation and maintenance.
• Uphold ABB Health Safety and Environmental standards across all activities; manage administrative responsibilities including service documentation expense reporting and timekeeping.

Our Team Dynamics

Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Associates degree in a technical field with 5 years of relevant experience; bachelors degree in engineering or a related technical field is preferred.
• Proven experience troubleshooting commissioning maintaining or supporting industrial electrical automation power conversion or power generation systems.
• Deep knowledge and field experience with MCP power electronics control systems PLCs HMI platforms or similar industrial technologies; Synchronous Condenser Operations and CCP commissioning experience is a plus.
• Strong ability to read and interpret electrical schematics wiring diagrams assembly drawings and technical manuals; excellent analytical and troubleshooting skills with the ability to resolve complex issues under pressure.
• Demonstrated experience providing remote technical support and customer-facing assistance with strong communication and relationship management skills.
• Valid drivers license willingness and ability to travel approximately 50% and strong knowledge of electrical safety standards and HSE practices.
• Excellent organizational skills self-motivation and ability to work independently and collaboratively as part of a team.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

We are global market leader in mission-critical high-power high-performance motors drives generators power conversion and packaged solutions. Every day we make a difference for our customers by making their operations profitable safe and reliable.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D 100% employee paid up to maximums
• Short Term Disability up to 26 weeks Company paid
• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.