Mortgage Manager, Post-Close Audit and Quality Control (Full Time, Remote)

We are seeking an experienced Mortgage Manager Post-Close Audit & Quality Control to lead post-closing audit operations quality assurance initiatives client experience management and continuous process improvement efforts. This role requires extensive expertise in Non-QM DSCR conventional government and jumbo lending programs along with strong leadership skills and a commitment to maintaining the highest standards of loan quality and compliance.

This full-time remote position in offers an opportunity to lead quality initiatives improve client experience and drive operational excellence within a growing mortgage organization.

Responsibilities:

Post-Close Audit & Quality Control

• Manage all post-close quality control and audit activities.
• Conduct and oversee forensic loan reviews to identify documentation compliance fraud and underwriting deficiencies.
• Prepare audit findings and ensure timely resolution of deficiencies.

Non-QM & DSCR Expertise

• Serve as the subject matter expert for Non-QM and DSCR loan programs.
• Review complex loan structures income calculations asset utilization bank statement programs and DSCR transactions.
• Ensure adherence to investor-specific guidelines and requirements.
• Provide guidance and training to operations and underwriting teams.

Quality Trending & Process Improvement

• Analyze audit results to identify recurring defects trends and process gaps.
• Develop quality scorecards reporting metrics and performance dashboards.
• Lead root-cause analysis and corrective action initiatives.

Client Experience Management

• Manage client experience initiatives and resolve escalated post-closing concerns.
• Partner with internal teams to improve service levels and borrower satisfaction.
• Maintain strong relationships with clients investors correspondents and business partners.
• Ensure timely communication and resolution of quality-related issues.

• Minimum 10 years of direct mortgage underwriting experience.
• Extensive experience with Non-QM and DSCR lending programs.
• Strong background in post-close audits forensic reviews and quality control
• Proven experience identifying quality trends and implementing corrective action plans.
• Previous management or team leadership experience preferred.
• Advanced knowledge of mortgage underwriting investor guidelines and regulatory compliance.
• Strong analytical investigative and problem-solving abilities.
• Excellent client relationship management and communication skills.
• Experience with mortgage LOS quality control and reporting systems.
• Ability to manage multiple priorities in a fast-paced environment.

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.