MonitoringSRE Engineer (REMOTE)

Koniag IT Systems LLC a Koniag Government Services company is seeking a Monitoring / SRE Engineer to support KITS and our government customer in Washington DC. The position is remote. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and IT Systems (KITS) is seeking a Monitoring / SRE Engineer with a minimum of 5 years of experience to support enterprise monitoring alerting and incident response for a federal civilian customers hybrid infrastructure is a strong opportunity for an operations-minded engineer to build site reliability engineering skills while supporting a large-scale infrastructure modernization Monitoring / SRE Engineer will be responsible for monitoring enterprise infrastructure application and cloud dashboards responding to system alerts and supporting the build and maintenance of dashboards and alerting rules across the customers hybrid on-premises and AWS cloud environment. Key responsibilities include but are not limited to:Monitor enterprise infrastructure application and cloud dashboards (e.g. Splunk SolarWinds Grafana or CloudWatch) to identify and triage to system alerts perform initial troubleshooting and escalate incidents per established runbooks and ServiceNow in building and maintaining dashboards alert rules and automated notifications for infrastructure and application root cause analysis and after-action documentation for production with synthetic monitoring and validation checks supporting the customers business disaster continuity and recovery (BDCR) accurate incident tickets monitoring runbooks and knowledge base with server cloud storage and database engineers to ensure systems are properly instrumented and in an on-call rotation to support after-hours incident and Experience:Required:Associates or Bachelors degree in Information Technology or related field or equivalent professional experienceMinimum of 5 years of experience in IT operations monitoring or a related support roleFamiliarity with enterprise monitoring/observability tools (Splunk SolarWinds Grafana Datadog or similar)Basic understanding of cloud infrastructure concepts (AWS preferred)Required Skills and Competencies:Strong attention to detail and ability to follow incident response proceduresUnderstanding of ITSM ticketing and escalation processesBasic scripting ability (Python PowerShell or Bash) is a plusAbility to obtain Public Trust clearanceAbility to work collaboratively in a fast-paced environmentExcellent communication skills and the ability to convey complex technical concepts to non-technical stakeholdersSecurity Requirement:Ability to obtain public trust clearanceDesired Skills and Competencies:Experience working in a federal government IT environmentCompTIA Network Splunk Core Certified User or AWS Certified Cloud PractitionerExposure to ServiceNow or similar ITSM/on-call platformsPrior experience on a federal government IT support contractInterest in growing toward a Site Reliability Engineering (SRE) career pathOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352