Mobile Video Quality Specialist

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

We are seeking a detail-oriented and analytical Mobile Video Quality Specialist to join our Quality organization in Allen Texas. This role is critical for supporting the continuous monitoring evaluation and improvement of our mobile video products. Working alongside cross-functional teams you will act as a frontline quality analyst monitoring real-time performance triaging video quality issues and facilitating resolution across hardware software and network operations.

Key Responsibilities

• Quality Leadership: Manage both software and hardware quality standards drive product quality practices across the product development lifecycle facilitate DFMEA and design reviews to prevent defect leakage

• Problem Resolution: Lead root cause analysis of fielded product defects and drive corrective actions assist in identifying logging and triaging mobile video performance anomalies. Facilitate cross-team communication between engineering product and vendor teams to drive timely root-cause analysis (using basic methodologies like 5 Whys or Fishbone diagrams).

• Technical Evaluation: Support technical evaluation on quality issues hardware software identify process gaps and drive continuous improvement initiatives other.

• Reporting: Build and maintain basic quality dashboards and statistical reports to highlight trends product quality levels and recurring failure modes for leadership review.

Qualifications & Preferred Skills

• Education/Experience: Bachelors degree in Electrical Engineering Computer Engineering Telecommunications with Data Analytics experience or a related technical discipline.

• 5 years of experience

• Analytical Skills: Proficiency in Google Sheets basic SQL or data visualization tools (Tableau/PowerBI) to analyze logs and extract insights.

• Certifications: Greenbelt or Blackbelt certification is a plus.

• Soft Skills: Strong communication skills structured problem-solving ability and a collaborative mindset to bridge gaps between technical and business teams.

Strategic Focus

This role focuses on systemic oversight and cross-functional coordination rather than individual contributor execution. The ideal candidate will bridge the gap between technical teams and product quality outcomes ensuring that mobile video experiences meet user and business expectations.

Target Base Salary Range: $90000- $135000

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

#LI-MM4

#LI-HYBRID

Bachelors or Masters Degree in Electrical Mechanical Industrial or Manufacturing Engineering
At least 5 years of experience in either product development or manufacturing.

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.