Mobile Engineer

KnitWell Group a specialty retail operating company comprises some of the most iconic brands in America Ann Taylor Chicos Haven Well Within Lane Bryant LOFT Soma Talbots White House Black Market. Individually our brands are unique and strong. Together we are powerful.

Our common thread is our commitment to create exceptional products provide memorable experiences and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About the role

This position is responsible for designing developing supporting and maintaining Enterprise Mobility IT solutions of varying degrees of complexity and scope. Resolves technical problems and issues that affect one of more functional areas of the business; has strong understanding of all current technologies as well as emerging technologies and has in-depth knowledge/skills in mobility technical domain.

The impact you can have

Manages MDM software solutions including the installation of configurations applications and MDM version upgrades.

Evaluates and makes recommendations for all aspects of mobility including MDM systems devices operating systems (iOS Android) etc.

Manages wireless vendor relationships tracking tasks costs and credits.

Provides basic to complex technical support to resolve wireless carrier activation and networking issues.

Partners with associates and management team to define and provide technical solutions that meet mobile strategic needs.

Consults with managerial and systems representatives to clarify program intent develop back-up strategy and troubleshoot challenges.

Collaborates with team members in writing automation scripts for executing deployments data retrieval and reporting.

Monitors and resolves system performance issues; identifies and corrects application software problems.

Provides end user support training and consultation to associates involved in the use of various systems.

Anticipates future technology needs with regards to systems and implements procedural and workflow changes and improvements.

Participates in system integration product development and ongoing maintenance of the environment.

Youll bring to the role

Bachelors Degree in Information Technology or combination of course work and job experience

4 years of experience in Information Systems Infrastructure and Operations required

Demonstrated experience with the technologies of the business environment specific to mobility and mobile devices

Experience in IT retail or related discipline

Production support experience with the technologies of the business environment

Mobile Device Management experience

Endpoint management experience

Working knowledge of systems and networking including hardware software and wireless and LTE

Broad knowledge and understanding of IT and IT related policies and procedures

• Strong communications skills including written verbal presentation and interpersonal

Specialty apparel retail industry experience

Experience in a large scale Corporate/Enterprise environments

Benefits

You will be eligible to receive a merchandise discount at select KnitWell Group brands subject to each brands discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.
• A culture of giving back local volunteer opportunities annual donation and volunteer match to eligible nonprofit organizations and philanthropic activities to support our communities.*

Medical dental vision insurance & 401(K).*

Employee Assistance Program (EAP).

Time off paid time off & holidays.*

• Hybrid or Remote: Preference will be given to candidates living near our Etna OH Hingham MA or Fort Myers FL offices but we are open to remote candidates as well. Occasional travel to a company office may be required.

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Ascena Corp ETNA-ascena-Pataskala OH 43062Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidates qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy) race color national origin religion age disability genetic information military status sexual orientation gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact The Company will make reasonable accommodations for otherwise qualified applicants or employees unless such accommodations would impose an undue hardship on the operations of the Companys Company will not revoke or alter a job offer based on an applicants request for reasonable accommodation.