Mobile Associate Spanish Speaking
Bolingbrook, IL - USA
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Hablamos tu idioma. We speak your language.Your ability to connect people goes beyond language. At T-Mobile thats a superpower! We believe phenomenal customer experiences begin with meaningful connections. We celebrate the different backgrounds experiences and languages that make our communities unique.
Bilingual Mobile Associates help customers explore technology find solutions and stay connected to what matters most. To say it clearly our multi-lingual communicators help us create a welcoming experience for more customers.
We recognize the value of bilingual skills and are committed to helping our team members grow through hands-on experience collaboration and ongoing support. From helping families find the right plan to explaining new technology in Spanish every customer interaction is an opportunity to build meaningful connections and make a difference.
Your mission Bring your full self your bilingual skills and love of people to work every day.
We work together to create memorable customer experiences build lasting relationships and make technology accessible to everyone.
- Connect in English and Spanish. Help customers feel welcome understood and confident in their choices.
- Explore the latest technology. Demonstrate smartphones accessories and connected devices that fit customers needs.
- Build lasting relationships. Listen ask questions and recommend solutions that keep customers connected.
- Make shopping simple. Support customers whether they begin their journey online through Customer Care or in-store.
- Develop your sales skills. Learn how to meet customer needs while working toward individual and team goals.
- Work together. Collaborate with teammates store leaders and other T-Mobile teams to support customers and small businesses.
Great careers are built through learning teamwork and new opportunities. No technology expertise is needed to get started just a passion for helping people and a willingness to learn. With hands-on experience and support from teammates and store leaders Mobile Associates build the skills and confidence to succeed while preparing for future opportunities including the next step as a Mobile Expert.
- Ability to communicate effectively with customers in Spanish and English. (Required)
- High school diploma or GED. (Required)
- At least 6 months of customer service or sales experience; retail experience preferred.
- Interest in technology and helping customers find solutions.
- Willingness to learn share ideas and support teammates.
- Motivation to achieve sales goals while providing excellent customer service.
Two languages. More connections. One exciting career.
At T-Mobile we value what makes you unique. Bring your skills your perspective and your passion for connecting people.
Its better over here.
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $19.50 plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18000/year. Actual incentives vary based on performance and full-time employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing!Required Experience:
IC
About Company
Grow Your Career. Grow With One Join Us #WeAreOne We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 […] ... View more