We are a leading fast-growing property restoration company dedicated to helping homeowners and businesses recover from disasters. We pride ourselves on efficiency accuracy and meeting strict industry standards. We are currently seeking a highly skilled detail-oriented Mitigation Restoration Estimator to join our team.
If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating we want to hear from you!
Position Overview
Job Type: Full-Time Permanent
Hours: Monday Friday 8:00 AM 5:00 PM EST (Weekend work required as needed to maintain TPA compliance). Hours can be flexible
Experience Level: 35 Years
As a Mitigation Estimator you will review scope notes moisture logs and photos to draft accurate timely insurance mitigation estimates (Water Fire Smoke Mold EMS etc.). You will act as the critical bridge between our field teams insurance adjusters and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals.
Key Responsibilities
Dual-Platform Estimate Generation: Write comprehensive accurate mitigation estimates for Water Fire Smoke Mold and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
TPA Compliance Management: Navigate upload and manage strict compliance metrics within major TPA programs (Alacrity Sedgwick Westhill etc.).
Scope Verification: Review field documentation sketches photos and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
SLA & Queue Maintenance: Monitor assignment queues dailyincluding weekends as necessaryto ensure all TPA Service Level Agreements (SLAs) are strictly met.
Negotiation & Approvals: Communicate professionally with insurance adjusters and TPA auditors to justify estimates resolve discrepancies and secure timely approvals.
Qualifications & Requirements
Requirements:
Dedicated experience writing insurance mitigation estimates within the property restoration industry.
Proficiency in Xactimate. Symbility experience is a bonus.
Experience working with TPAs (specifically Alacrity Sedgwick Lionsbridge Westhill etc.) and a deep understanding of their compliance metrics.
Ability to work consistently on EST hours (8:00 AM 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
Submission Requirement: Must be able to provide 3 to 5 previously approved redacted mitigation estimates during the interview process to qualify.
A reliable high-speed internet connection and a dedicated distraction-free home office setup for any remote work.
Nice-to-Haves:
Active IICRC Certifications (WRT ASD AMRT FSRT).
Experience with job management software like Restoration Manager Dash or Encircle.
Compensation & Benefits
High Earning Potential: We offer an extremely competitive pay based on experience.
Tech Allowance: Company-provided hardware and necessary software licenses (Xactimate/Symbility).
IMPORTANT NOTE TO APPLICANTS: To be considered for this role you must attach or be prepared to submit 3 to 5 written estimates that have been previously approved by a carrier/TPA (please redact all sensitive customer information).
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
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