Misson Operation Engineer
Denver, CO - USA
Job Summary
The Opportunity:
Join the Fusion Analysis Development Effort (FADE) program as our Mission Operations Engineer where youll make a significant impact by
Bridging the critical gap between warfighters and cutting-edge software development
Supporting a mission-critical platform that delivers real-world intelligence value
Becoming an essential team member in a dynamic fast-paced environment where your expertise directly influences operational success
Working at the intersection of technology and national security to enhance intelligence capabilities
Responsibilities:
User Support:
Serve as Tier I help desk support leveraging your Intelligence Community experience to answer questions and monitor help desk platforms to ensure mission continuity
Troubleshooting technical issues and analytical workflows
User Engagement:
Conduct comprehensive classroom training at our Denver facility
Travel to customer locations for on-site training delivery
Facilitate virtual training sessions for remote users
Provide software demonstrations to government leadership during technical exchange meetings and monthly program management reviews
Engineering Support:
Represent user perspectives and workflows in development meetings ensuring software meets real-world operational needs
Test and evaluate pre-release software
Triage and capture reported software defects
Qualifications:
Required:
Active Top Secret security clearance with Poly
Minimum 5 years of Military or Intelligence Community experience
Proficiency in at least one Intelligence Community discipline
Demonstrated experience in customer service roles
Team-first approach with ability to work across functional groups
Strong analytical skills with ability to troubleshoot complex issues
Exceptional verbal and written communication skills
Willingness to travel up to 25% of the time
Desired:
Experience with FADE applications including MIST Watchbox Linx Reports Sheets & Drive
Prior instructional or training experience
Familiarity with tools such as Jira Grafana Confluence or Kibana
What You Can Expect:
A culture of integrity.
At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.
The proposed salary range for this position is:
$75200 - 158100 USDRequired Experience:
IC
About Company
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security miss ... View more