Merchandise Operations Analyst

Important:

This role is based at our Westlake Village CA corporate offices and follows a hybrid schedule (23 days onsite per week).

The Merchandising Operations Analyst supports the Merchandising Operations organization by owning analytical planning governance and strategic execution across vendor operations business systems and reporting pricing and promotional operations and inventory-related processes. The role translates complex business needs and data into scalable processes reporting controls and recommendations; partners closely with Merchandising Planning Finance Accounting Distribution Technology and Vendor partners; and helps ensure critical merchandising programs are accurate timely and operationally effective.

• Own analytical and operational support for vendor funding across Co-Op MDF Rebates Prompt Pay Discounts Financing Scanbacks New Store Discounts and other funding programs including annual budgets monthly forecasts gap analysis and performance reporting.
• Coordinate accruals deductions invoicing vendor disputes reconciliations and month-end support in partnership with Merchandising Finance and Accounting.
• Support Joint Business Planning (JBP) through vendor plans targets commitments reporting and partnership tracking; provide analysis that helps identify risks opportunities and progress against commitments.
• Maintain and govern vendor terms and support enterprise vendor-funding systems vendor profitability/AGM reporting and related data requirements.
• Develop reporting and analysis that improves transparency into vendor contribution profitability funding performance and partnership commitments.

• Own ongoing analysis and governance for vendor compliance programs including vendor scorecards shipping/routing standards on-time and in-full performance infraction reporting and issue resolution.
• Partner with Distribution Centers Transportation Merchandising and vendors to investigate compliance exceptions identify root causes and improve operational adherence.
• Support RFID enablement and compliance by tracking supplier readiness adoption performance and exceptions; help drive scalable vendor onboarding and compliance practices.
• Develop vendor compliance reporting operating cadences and escalation processes that improve visibility and accountability.

• Own or co-own reporting governance for core merchandising reporting including enterprise reporting recurring merchant reporting operational analytics and data validation.
• Support Open-to-Buy (OTB) Merchandise Financial Planning (MFP) seasonal strategy forecast and planning processes through reporting analysis timeline coordination issue resolution and process controls.
• Translate business requirements into reporting automation system enhancements and future-state workflows; partner with Data/BI and Technology teams on data migration reporting modernization and scalable solutions.
• Analyze large datasets to identify performance trends anomalies risks and opportunities and convert findings into actionable recommendations for business partners.
• Provide analytical support across merchandising systems and tools including o9 SO99 Board Relex VC Pro Cost Update Tool Vendor Portal Product Lifecycle tools and related platforms.

• Provide analytical ownership and process oversight for new store remodel and relocation fulfillment with a focus on in-stock readiness inventory sufficiency issue identification and performance tracking.
• Analyze and govern store inventory requests intercompany transfers assortment rationalization and other inventory movement or assortment processes; identify opportunities to improve service productivity and inventory effectiveness.
• Support reserve review aged/slow-moving inventory analysis and reverse-logistics/MIT processes through reporting risk identification cross-functional coordination and recommendations.
• Support drop-ship and assortment-related initiatives where analysis governance or cross-functional problem solving is required.

• Lead or support cross-functional initiatives that improve Merchandising Operations processes reporting systems controls and scalability.
• Establish clear business requirements success measures process ownership and operating cadences for new or changing workflows.
• Partner with Specialists to ensure recurring processes documentation training and execution standards remain aligned with business intent.
• Provide ad hoc analytics and decision support to Merchandising leadership and business partners; perform additional duties and special projects as assigned.

What Youll Bring

• Bachelors Degree (or equivalent relevant work experience) preferably in Business Finance Supply Chain Analytics Merchandising or a related field.
• 3 years of relevant experience in Merchandising Planning Inventory Vendor Operations Business Operations Analytics or a related field.
• Advanced proficiency in Microsoft Excel including complex formulas pivot tables data modeling and large-data analysis; experience with automation tools SQL Access or similar tools is strongly preferred.
• Experience with Business Intelligence/reporting platforms and the ability to translate business requirements into scalable reports dashboards or system solutions.
• Strong financial and analytical acumen including the ability to reconcile data evaluate variances understand business drivers and communicate recommendations clearly.
• Experience supporting enterprise systems UAT issue resolution process improvement or system implementation is preferred.
• Strong written and verbal communication skills with the ability to organize complex work influence cross-functional partners and manage multiple priorities.
• Other duties as needed.

Analytical Skills: Explores data reports and business processes to identify issues isolate root causes and produce meaningful insights and recommendations.

Collaboration: Builds productive partnerships across functions shares information openly and works effectively toward common business outcomes.

Initiative: Identifies opportunities and risks prioritizes action and follows through with a strong sense of ownership.

Communication: Communicates complex information clearly and appropriately across technical operational and leadership audiences.

Organizational Skills: Manages deadlines projects recurring deliverables and competing priorities with accuracy and discipline.

Technology Skills: Learns and navigates business systems reporting tools databases and automation solutions needed to improve operational performance.

Pay Rate: $77000 $85000 annually depending on experience and qualifications.Actual compensation may vary based on experience education and other factors. Pay ranges are provided in accordance with state laws and may differ by location.

About Guitar Center

At Guitar Center we live and breathe creativity collaboration and the power of music. Our mission is to inspire and equip musicians and music lovers to find their sound and share it with the world. Whether in our stores contact centers distribution hubs or corporate offices our team is united in one goal: to fill the world with more music.

Join Us

• Become part of the worlds largest multichannel musical instrument retailer.

• Work within a collaborative high-impact finance organization that drives innovation and transformation.

• Grow your career in an environment that values creativity integrity and passion.

Guitar Center is an Equal Opportunity Employer. Employment decisions are based on valid job-related criteria and are made without regard to race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status under applicable laws.

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