Mental Health Technician

As our Mental Health Tech you will be a vital support for Behavioral Healths front and back office functions assisting psychiatrists patients and the care management team. Youll ensure smooth operations quality medication management and clinical problem-solving.

Every day you will provide basic medication triage support services and take vital signs for behavioral health patients. Youll manage front office reception patient registration insurance/copay processing and telephones while also handling back office tasks like refill requests injections and accurate EHR documentation.

To be successful you need strong multitasking meticulous attention to detail and a rapid ability to learn complex information accurately. Exceptional customer service calm under pressure EHR proficiency and strict confidentiality are essential along with flexibility to float.

Responsibilities:

• Assist with patient/family care needs from admission to discharge.
• Monitor patient on Q15 min. observations including (Q5 LOS and 1:1 obs.)
• Accurately monitor and record patient VS intake and output and daily activities including patio breaks.
• Assist Nurses with patient care to include Groups Activities of daily living as needed
• Must be able to effectively communicate with patients in crises and assist RNs with restraining patients
• Assist in maintaining adequate stocks and supplies.

• High School Graduate or GED
• Minimum of one (1) year mental healthworker experience working with psychiatric patients either in an inpatient or residential setting
• AHA Basic Life Support - CPR
• Fire Safety within 90 Days

Preferred

• Minimum 1 year of acute patient care experience
• Certified Nursing Assistant: CA
• Emergency Medical Technician: CA

Founded in 1955 Dignity Health - Northridge Hospital Medical Center is a 394-bed acute care nonprofit hospital located. Serving over 80000 patients annually the hospital offers a full complement of services including a Level II Trauma Center heart care cancer care and womens health. It is the only pediatric trauma center in the San Fernando Valley.

Additionally Northridge Hospital Medical Center has been recognized as an LGBTQ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and has been recognized as one of Americas 50 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California