Memory Care Manager

Job Overview

In alignment with the mission values and uncompromising standards ofGallaher Signature Living (GSL) the Memory Care Manager provides leadership for the Memory Care neighborhood with primary responsibility for resident lifestyle engagement and the overall Seasons memory care experience.

Approximately85% of this role is dedicated to creating and delivering an exceptional resident experience through meaningful programming lifestyle leadership team engagement and family partnerships while15% focuses on operational oversight to ensure the neighborhood operates smoothly safely and in accordance with Gallaher Signature Living standards and Title 22 requirements.

The Memory Care Manager serves as the steward of Gallaher Signature Livings memory care philosophy by designing implementing and continuously enhancing a comprehensive lifestyle program that promotes cognitive engagement emotional well-being social connection and individualized purpose. The Memory Care Manager is accountable for the overall resident experience within the Memory Care neighborhood ensuring every day is thoughtfully planned personalized and executed with excellence.

Working collaboratively with families the Executive Director the Wellness team and community partners the Memory Care Manager creates an environment where residents living with Alzheimers disease and other forms of dementia experience dignity joy and meaningful daily living.

Compensation: $33.00 - $37.00 per hour

Schedule:Fridays Tuesdays 9:00am 5:00pm

Key Responsibilities

Resident Experience & Lifestyle Leadership (Approximately 85%)

• Own and lead the overall resident experience within the Memory Care neighborhood ensuring every resident is engaged supported and treated with dignity compassion and respect.
• Design develop implement and continuously evaluate Gallaher Signature Livings comprehensive memory care lifestyle program.
• Plan publish and execute monthly weekly and daily activity calendars that provide a balanced variety of cognitive physical creative spiritual educational sensory and social experiences.
• Develop individualized engagement opportunities based on each residents life history interests abilities preferences and cognitive level.
• Personally facilitate lead and participate in activities while ensuring exceptional execution by the Seasons team.
• Create meaningful daily experiences that encourage purpose independence accomplishment joy and social connection.
• Coordinate special events themed celebrations family events entertainers educational presentations holiday programming outings volunteer programs and intergenerational activities.
• Maintain an engaging stimulating welcoming and beautifully presented Memory Care environment that reflects changing seasons holidays resident interests and sensory needs.
• Ensure activity supplies equipment program materials and resident resources are organized maintained and readily available.
• Evaluate resident participation and continuously adapt programming to maximize engagement and quality of life.
• Promote resident choice independence and person-centered engagement throughout each day.

Team Leadership

• Mentor coach and inspire the Seasons team to deliver exceptional resident engagement and personalized service.
• Train and educate team members on dementia engagement techniques communication strategies activity facilitation redirection and person-centered care.
• Create daily assignments and schedules that maximize resident interaction and meaningful engagement.
• Foster a culture of hospitality creativity accountability compassion teamwork and service excellence.
• Lead by example through active participation in resident programming and neighborhood life.
• Recognize motivate and support team members to create an energetic and positive work environment.

Family Engagement

• Serve as the primary point of contact for Memory Care families regarding resident lifestyle activities engagement and quality of life.
• Build trusted relationships through consistent communication education empathy and collaboration.
• Welcome new residents and families by creating personalized transition plans that help residents successfully acclimate to the community.
• Encourage family participation in programs celebrations and special events.
• Gather resident history preferences interests and personal stories to create meaningful and individualized experiences.
• Partner with families to continuously enhance each residents quality of life and overall experience.

Operational Leadership (Approximately 15%)

• Oversee the daily operations of the Memory Care neighborhood to ensure a safe welcoming organized and hospitality-driven environment.
• Coordinate daily staffing assignments and workflow to support exceptional resident engagement and service delivery.
• Conduct routine neighborhood rounds to ensure cleanliness organization safety and readiness for residents families and visitors.
• Maintain compliance with Title 22 regulations Gallaher Signature Living policies and memory care program standards.
• Partner closely with the Executive Director Wellness Dining Services Housekeeping Maintenance and other departments to ensure seamless operations and an exceptional resident experience.
• Monitor neighborhood supplies activity materials and equipment ensuring appropriate inventory and organization.
• Respond promptly to resident family and staff concerns resolving operational issues whenever possible and escalating clinical concerns to the Wellness team as appropriate.
• Maintain required documentation related to resident engagement activity participation program calendars and regulatory requirements.
• Assist with resident move-ins transitions neighborhood readiness and special projects that enhance the Memory Care experience.
• Support community marketing efforts by showcasing the Seasons program during tours events and public interactions.
• Uphold Gallaher Signature Livings standards of professionalism hospitality resident satisfaction and operational excellence.
• Perform other duties as assigned.

Qualifications & Requirements

• Three or more years of leadership experience in memory care life enrichment recreation therapy senior living hospitality or a related field.
• Demonstrated success designing and leading engaging lifestyle and activity programs for older adults preferably those living with dementia.
• Strong understanding of person-centered dementia care and meaningful engagement practices.
• Outstanding organizational event planning and program management skills.
• Exceptional leadership communication interpersonal and relationship-building abilities.
• Creative energetic and passionate about enhancing quality of life for seniors.
• Ability to lead activities motivate teams and foster meaningful resident participation.
• Experience coordinating special events volunteers entertainers and community partnerships.
• Working knowledge of Title 22 requirements related to resident activities and memory care operations preferred.
• Ability to work occasional evenings weekends and holidays to support resident events celebrations and community programming.

About Us

Gallaher Signature Living is redefining what it means to age well. Rooted in a legacy of compassion elegance and excellence our communities go beyond traditional senior livingoffering personalized experiences that enrich daily life and foster meaningful connections. As we continue to grow across California we are building a team of forward-thinking professionals who are passionate about shaping the future of senior living.

Our support office is located in Windsor California and we currently operate residential communities in Santa Rosa Alameda Moorpark and Covina. Our communities support active adults through Independent Living Assisted Living and Memory Care delivering high-quality services in thoughtfully designed environments.

Benefit Offerings

• Medical (PPO and HSA) dental and vision insurance options (fulltime only)
• Flexible Spending Accounts (FSA) (fulltime only)
• Life insurance (fulltime only)
• 401(k) plan with safe harbor employer match
• Paid vacation and sick time for hourly team members; PTO plan for exempt team members
• Hourly staff members receive paid time off for their anniversary and birthday
• Paid holidays
• Paid bereavement
• Paid jury duty
• Complimentary meals for day-shift property employees from our award-winning dining programs
• Opportunities for career advancement and professional growth
• Extensive employer provided training for staff members at all levels

Equal Employment Opportunity Statement

GSL is an equal opportunity employer and makes employment decisions based on merit. We want to have the best available people in every job. Company policy prohibits unlawful discrimination based on race color creed sex (including pregnancy perceived pregnancy childbirth breastfeeding or related medical conditions) religion (including religious dress and religious grooming) marital status age national origin or ancestry citizenship physical or mental disability and legally protected medical condition or information genetic characteristics sexual orientation gender (including gender identity and gender expression) family care or medical leave status military caregiver status military or veteran status domestic partner status hairstyles or any other consideration made unlawful by federal state or local laws.

This policy applies to all terms and conditions of employment including but not limited to hiring placement training compensation benefits transfer promotion leave of absence termination layoff and recall. GSL is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of GSL and prohibits unlawful discrimination by any employee of GSL including supervisors and coworkers.