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Member Services Specialist
Job Location:
Job Location:
Irving, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 September 2026 (12 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Tekfortune is a fast-growing consulting firm specialized in permanent contract & project-based staffing services for worlds leading organizations in a broad range of this quickly changing economic landscape virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps our staffing experts can help you find the best job for you.
Role: Member Services Specialist
Location: irving TX United States 75039
Duration: 6 months
Required Skills: Member Services Specialist
Job Description:
For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at
Role: Member Services Specialist
Location: irving TX United States 75039
Duration: 6 months
Required Skills: Member Services Specialist
Job Description:
Responsibilities
Facilitates member & provider understand of the plan coverage and benefits by thoroughly researching inquiries in an efficient and professional manner
Records all contact with customers both verbal & written in the current MIS system
Required to assist in training/re-training new and current employees
Maintains accurate documentation of all telephone contact walk-in customers any mail inquiries by documenting to ensure a clear audit trail for reporting purposes
Responsible for handling all incoming calls and the making of outgoing calls as needed in order to resolve any issues or questions
Triage phone request to other areas such as Utilization Management and Provider Relations
Handles incoming written correspondence in a timely and professional manner
Excellent communication and knowledge of MIS system
Including but not limited to Microsoft Word and Microsoft Excel Education Included From Job Education Essential Level High School Diploma
For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at
Required Experience:
IC
