Medical Support Assistant (PRC)

Total Compensation Package - Check out IHSs outstanding total compensation package for this job:
Medical Support Assistant Total Compensation Pay ()

• Coordinates Activities and Communications - Reviews patient information to help determine eligibility for care rules and regulations the service delivery areas tribal membership and residence. Supports staff in examining alternate resources for patients under the program and screens for patient eligibility through the Medicare Medicaid Vocational Rehabilitation V.A. private insurance or other third-party programs.
• General Clerical Tasks - Provides clerical assistance in the reports and monitoring the cases. Types letters and memoranda. Prepares responses and routine correspondence and compile information concerning contract services for submission to patients.

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630 requiring contact or control over Indian children. Due to this requirement the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit will need to set up direct deposit so we can pay you.

Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individuals identity employment history education and other relevant information to determine suitability for Federal service.
Upon receipt of instructions applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Financial Suitability Requirement:
This position requires a review of the applicants financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility maintain good standing with creditors and satisfy all legal financial obligations prior to applying.
Individuals with substantial delinquent or unresolved financial obligations-including but not limited to delinquent federal or state tax liabilities defaulted federal student loans court-ordered fines or fees or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
Prior to the appointment candidates must present two valid forms of identification. If one of the documents is a state-issued ID or drivers license it must be REAL ID-compliant.

To qualify for this position your resume must state sufficient experience and/or education to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.


MINIMUM QUALIFICATIONS:

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-04
one year of general experience. General experience is progressively responsible clerical office or other work that indicates ability to perform the work of this position at the GS-4 level.
OR
Education 2 years above high school

GS-05
at least one full year of specialized experience equivalent to at least the GS-04 grade level that equipped me with the knowledge skills and abilities to successfully perform the duties of this position. Examples include: Providing support services to include performing clerical duties serving as receptionist and assisting with technical services in a health care setting. Working with customers to obtain verification of third-party eligibility i.e. Medicare Medicaid and/or private insurance; Maintaining record confidentiality and safeguards medical information; Initiating and submitting all mandatory correspondence and reports to the supervisor.
OR
Education 4 years above high school


Education:
Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at grades GS-3 through GS-5 for all positions except Reporting Stenographer GS-5. This education must have been obtained in an accredited business secretarial or technical school junior college college or university. One year of full-time academic study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical school.