Medical Support Assistant (Advanced)

VA Careers - Medical Support Assistant: include but are not limited to:

• PFC AMSA utilizes knowledge of ED surgical and procedural and outpatient procedures and processes to accurately schedule visits in accordance with existing procedures and guidelines.
• Communicates Ward Transfers and Provider Changes.
• Obtains and assigns beds for admissions.
• Communicate DRIP capacity status for provider admission assignments.
• Fax Interfacility Transfers to Community Care Facilities.
• Responds to admission and transfer requests and ensures correct encounters are created for admission creating admission encounters in FEHR as needed.
• Reviews medical records for completeness accuracy and correct sequence.
• Corrects patient identification within the medical record.
• Receives refers and files the results of various tests in patients chart keeping the chart current and accurate.

• You must be a U.S. Citizen to apply for this job.
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

• Experience - Do you have six (6) months experience of clerical office or other administrative work; OR
• Education - One year above high school; OR
• Experience/Education Combination - Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
• Certification - None required.
• Foreign Education - To be creditable education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
• Physical Requirements - See VA Directive and Handbook 5019 Employee Occupational Health Service for requirements.
• English Language Proficiency - Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).