Medical Referrals Manager

Behind every successful referral is a team helping patients get the care they need.

At Chapa-De Indian Health youll do more than manage referrals. Youll oversee referral operations telehealth and specialty care programs develop strong supervisory teams and improve how we coordinate care across our clinics. If youre a healthcare leader who is passionate about operational excellence team development and serving diverse communities this is an opportunity to make a lasting impact.

Schedule:

Full-time Monday - Friday 8:00 A.M. - 5:00 P.M.

Salary:

$91400 - $106050 annually

Exceptional Benefits:

Employer-paid health insurance (medical dental & vision): 100% employee coverage and 80% dependent coverage

17 days of PTO 11 paid holidays and 8 paid sick days (1 hour earned for every 30 hours worked)

Retirement plan with a 6% employer match

What Youll Do:

Lead and develop the Medical Referrals team fostering a culture of accountability collaboration and exceptional patient service.

Oversee referral and authorization processes to ensure timely access to specialty care and compliance with regulatory requirements.

Monitor operational performance metrics and implement process improvements to enhance efficiency and patient outcomes.

Support and expand telehealth and specialty care programs to improve access for patients across multiple service locations.

Build strong relationships with providers specialists health plans and community partners to ensure seamless care coordination.

What Youll Bring:

3 years of experience managing healthcare referrals specialty care coordination or managed care processes in a healthcare setting utilizing an Electronic Health Record (EHR) system.

3 years of supervisory or management experience including responsibility for leading teams coaching staff performance and driving operational results. Experience overseeing supervisors and/or multiple locations is highly preferred.

Demonstrated expertise navigating Medi-Cal Medicare managed care authorizations payer requirements HIPAA regulations and healthcare quality standards.

Proven track record of developing and implementing policies workflows process improvement or quality initiatives that enhance efficiency compliance and patient access to care.

Bachelors degree in healthcare administration public health business administration or a related field (or equivalent combination of education and experience).

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low-income individuals living in our communities by providing convenient access to high quality compassionate care. Clinics located in Auburn CA and Grass Valley CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal state and local laws providing equal employment opportunities and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment discrimination or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment including but not limited to recruiting hiring placement transfer training promotion rates of pay and other compensation termination and all other terms conditions and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include but not limited to masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25 U.S. Code section 472 & 473).