Medical Receptionist Urology West Hartford

Position Purpose:

Are you a friendly organized professional who loves helping people feel welcomed and cared for Join our Urology Practice in West Hartford as a Business Services Representative and become an essential part of our patients healthcare experience! As the first point of contact youll create a warm and welcoming environmentwhether greeting patients in person or assisting them over the this key role youll manage appointment scheduling patient registration insurance verification and collect copays and payments at the time of service. Youll also coordinate pre-authorizations referrals and help prepare charts to ensure smooth and efficient visits. Your attention to detail and commitment to outstanding customer service will help keep our practice running efficiently while supporting our providers in delivering compassionate high-quality primary care to the community.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely courteous and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required. Bilingual (Spanish speaking) preferred.

Compensation and Benefits

At Trinity Health Of New England we understand that the success of our organization is directly related to our hardworking compassionate and dedicated colleagues who contribute their time and skills to help transform healthcare. Thats why weve compiled a competitive comprehensive compensation and benefits package that offers our colleagues protection and peace of mind both at home and at work.

Pay Range: $17.50 - $23.80

Pay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

Medical Dental Prescription Drug and Vision Coverage

Retirement Savings Program with Employer Match

Time Off - may include Paid Time Off Vacation Sick Time and Holidays

Tuition Reimbursement and Professional Development Opportunities

Basic and Supplemental Life and AD&D Insurance

Well-being Initiative

Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England we offer primary care specialty care surgery urgent care rehabilitation and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.