Medical Assistant II Orthopaedic Surgery, Danvers
Danvers, IL - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Under the direction of the Administrative Manager the Medical Assistant II is responsible for assisting the provider with evaluation management and treatment of patients during office visits and other tasks related to the visit consistent with their training and skills. Their primary role is to ensure efficient patient flow through the office; to maintain neat clean and safe patient care areas and to promote patient satisfaction by interacting with patients in a professional friendly manner consistent with their needs. This is the ideal position for candidates looking to gain skill with direct patient care and who are looking to advance their careers (i.e. RN PA NP MD).
PRINCIPAL DUTIES AND RESPONSIBILITIES:Indicate key areas of responsibility major job duties special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.
Clinical Responsibilities
Utilize two appropriate patient identification methods for each patient in compliance with regulations.
Review the daily schedule of patients and facilitate efficient patient flow including x-ray order entry cast/bracing requisitions etc.
Assist with patient intake process.
Perform vital signs assessment.
Implement wound care under direct supervision of provider.
Assist with preparing patient for procedures.
Perform selected procedures including suture/staple removal.
Issue and fit durable medical equipment if appropriate within clinic setting.
Obtain MRSA/MSSA swabs from identified pre-operative patients.
Maintain a clean uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.
Administrative Tasks
Ensure appropriate stocking of all examination rooms with supplies requisitions and all materials necessary for efficient patient care.
Assist with supporting special projects & departmental initiatives.
Coordinate practice activities with physician to ensure appropriate level and quality of services including maintaining supplies of medications and equipment.
Prepare patient records/charts and retrieve imaging in a proactive way so that all imaging and records are available prior to the start of each clinic day.
Prepare clinic ensuring appropriate tests are scheduled (i.e. x-ray) and data collection tools (i.e intake from) are in place to facilitate visit.
Schedule follow-up tests (i.e. MRI CT Ultrasound etc) as directed by provider
Other duties as assigned by the Administrative Manager and/or providers
Quality and Patient Safety
Report any actual or anticipated quality and safety concern via the hospitals safety reporting system and/or to supervisor.
Participate in all quality assurance activities of the practice with respect to patient care.
Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of care.
SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic objective measurable and related to essential functions of this job.
Clinical Skills Requirements
Patient vital sign assessment
Ability to use scale and measure patient height & weight
Ability to remove sutures/staples
Basic wound care knowledge
Technical Skills Requirements
Keeping current and knowledgeable with all MGB applications in use by the hiring practice which may include the following programs:
oEpic
oRadiology Entry Order
oPatient tracking
Staying up to date with all application training and requirements as indicated by your Administrative Manager
Communication & Teamwork skills Requirements
Ability to work as part of a collaborative healthcare team
Assists in mentoring new staff members as needed
Acting in a respectful manner toward patients & colleagues
Communicates effectively verbally and in writing
Demonstrates excellent interpersonal skills
Other
Demonstrates organizational skills and flexibility
Reviews in detail agrees & complies to the Orthopedic Supplemental Personnel Policies
Qualifications
Additional Job Details (if applicable)
Physical RequirementsRemote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.75 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.