Medical Assistant II

Job Description Summary

The Medical Assistant II (MA) is responsible for providing high-quality compassionate clinical and
administrative support to physicians hospitalists and other healthcare professionals in both outpatient and
hospital-based settings. This role ensures efficient patient flow accurate documentation and exceptional
patient care through coordination education and hands-on service delivery while adhering to established
clinical guidelines provider supervision standards and organizational policies.

How will you make an impact & Requirements

Responsibilities Conducts comprehensive patient intakes including obtaining vital signs recording medical histories and reviewing medication and allergy information.

Assists providers during examinations minor procedures wound care and diagnostic testing while ensuring patient comfort and safety.

Performs EKGs immunizations and specimen collection in accordance with policy and competency standards.

Prepares labels and processes laboratory samples and point-of-care tests accurately.

Maintains infection control safety protocols and equipment calibration across all clinical areas.

Supports providers with patient triage care coordination and transitions across clinical settings.

Provides patient education regarding medications treatment plans chronic condition management and preventive care.

Accurately document clinical data provider instructions and patient updates in the electronic health record (EHR).

Schedules confirms and tracks patient appointments referrals authorizations and test results to ensure timely care.

Verifies insurance coverage and assists with prior authorizations billing and coding processes as needed.

Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.

Participates in performance improvement initiatives clinical audits and safety drills to support continuous quality improvement.

Facilitates communication among patients providers and interdisciplinary teams to ensure coordinated patient-centered care.

Maintains confidentiality and adheres to HIPAA OSHA infection control and all compliance standards.

Upholds compassionate culturally competent care while maintaining sensitivity to diverse patient populations.

Demonstrate excellent guest service to internal team members and patients.

Performs other related duties as assigned. Qualifications High school diploma or equivalent required.

1 years of experience in a physicians office clinic or hospital setting.

Experience using electronic health record (EHR) systems (Epic Athena Cerner or equivalent). Graduate of an accredited Medical Assistant program required. Basic Life Support (BLS) certification required.

Certification or registration (AAMA AMT NHA or equivalent) strongly preferred.

Bilingual (English/Spanish) preferred.

Certified in EKG or phlebotomy procedures through an approved program preferred.

Prior exposure to multi-specialty or hospital-based environments preferred.

Skilled in obtaining and documenting vital signs (blood pressure temperature pulse respiration SpO₂ height and weight).

Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.

Knowledge of infection control universal precautions and sterile technique.

Competent in assisting with minor procedures patient preparation and clinical room setup.

Proficient in medical terminology documentation accuracy and appointment scheduling.

Strong computer skills including accurate data entry and EHR navigation.

Ability to manage multiple priorities follow workflows and maintain confidentiality.

Demonstrates professionalism accountability and teamwork consistent with the organizations mission vision and values.

Demonstrates professionalism reliability and adaptability in a fast-paced environment.

Committed to continuous learning patient-centered care and upholding quality and safety standards. Ability to work independently in a fast-paced cross-functional environment.

Compensation Range:

$18.00

to

$27.00

The anticipated base salary range represents the Companys good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience skills qualifications geographic location internal equity and business needs.