Medical Assistant

Join Martins Point Health Care - an innovative not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force ofpeople caring for people Martins Point employees are on amission to transform our health care system while creating a healthier community. Martins Point employees enjoy an organizational culture of trust and respect where our values - taking care of ourselves and others continuous learning helping each other and having fun - are brought to life every day. Join us and find out for yourself why Martins Point has been certified as a Great Place to Work since 2015.

Position Summary

$3000 sign-on bonus!

Clinical Support staff work collaboratively with all members of the care team providing world class service to both the patients and staff of Martins Point. This is accomplished by: Working to actively enhance patient relationships and loyalty; Pre-planning for patient visits; Managing visit cycle time office workflows and patient access (phone scheduling); Assisting assigned provider and care team with rooming and patient care procedures including electronic documentation; Coordinating patient activities that support managing the targeted populations health; Clinical Support staff will receive day-to-day clinical direction from the on-site Clinical Supervisors Clinical Managers and/or other Clinical leadership or Director of Practice Operations.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

• Facilitates patient-centered visit by ensuring proper screening documentation and/or testing has been completed.
• Ensures all consults and charts are scanned downloaded and communicated in preparation for patient contact.
• With provider supervision work in provider desktop review and assist with quality metrics and targets.
• Coordinates and manages providers desktop activity (i.e. lab result reporting phone calls order entry prescription processing prior authorizations and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.
• Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.
• Ensures provider schedule meets the needs of patients (visit and non-visit).
• Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.
• Performs and documents necessary ancillary tests such as EKGs PFTs Peak Flow Rates Rapid Strep HCGs Glucose Checks INRs covid flu A1c ear lavage and lead and hemoglobin. May perform various waive lab tests as ordered by provider. Performs and documents lab specimen collection/processing eye screening and audiology screening in accordance with current protocols and policies.
• Depending on level of licensure administers immunizations allergy shots and medications in accordance with current protocols ensuring level and scope of practice standards.
• Ensures exam rooms are prepared for patient visits including equipment operability supply inventory and cleanliness utilizing standard stocking procedures.
• Ensures patient care equipment operates in accordance with quality standards.
• Provides patient education in support of patient visit and ongoing care.
• Assists with orientation and training of new staff members.
• Maintains clinical/technical skills and knowledge through ongoing development and continuing education.
• Assists with minor office procedures including biopsies excisions and womens health procedures.
• See attached Scope of Practice Addendums related to certification and licensure.
• Identifies necessary equipment and materials for patient visits.
• Rooms patients in accordance with established protocol and visit standards.
• Obtains and record vital signs.
• Prepares and conducts EKGs PFTs eye and auditory screening and ear lavage. (Listed Above)
• Completes CLIA waived lab testing.
• Assists patient with peak flow. (Listed Above)
• Prepares patient health information via electronic records.
• Schedules patient appointments.
• Performs and documents immunizations and injections.
• Performs prescription refill per protocols.
• Reports lab results per protocol.

Employees are expected to work consistently to demonstrate the mission vision and core values of the organization.

POSITION QUALIFICATIONS

Education:

• High School diploma or equivalent required.
• Completion of a two-year accredited Medical Assistant Program/associates degree is preferred.

Licensure/certification:

• For Clinical Support I: Must hold a current MA certification by AAMA AMT NHA or NCCT and retain active certification for duration of employment. If not a registered or certified MA must achieve a national registration or certification as an MA within (6) months of start date. Must maintain this registration or certification in good standing for the duration of employment.
• Basic Life Support (BLS) certification is required

Experience:

• Related experience in a physicians office medical setting or outpatient clinic required.

Abilities:

• Demonstrate an understanding of and alignment with Martins Point values.
• Venipuncture and Proper preparation of lab specimens preferred

Pay Range: $25.33 - $31.29 The pay range above reflects the anticipated base pay range based on a full-time position. Actual compensation will be determined based on factors such as experience skills qualifications and other job-related considerations. Employees may also be eligible for additional compensation including incentive or commission-based programs where applicable and subject to the terms of the relevant plan. In addition to base compensation we offer a comprehensive benefits package including medical dental vision retirement savings with employer contributions paid time off (including volunteer time off!) pie day and other employee benefits.

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