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Medical Assistant Client Support

SkinSpirit

Job Location:

California, CA - USA

Monthly Salary: Not provided by the employer

Posted: 4 September 2026 (21 hours ago)

Application Deadline: 2 December 2026

Vacancies: 1 Vacancy

Job Summary

The Medical Assistant & Client Support team member plays a role in delivering exceptional
client experiences while supporting efficient clinic operations. This position serves as both
a front-office and back-office resource providing administrative support appointment
management client care treatment preparation and provider support. Acting as a liaison
between clients providers and the clinic team this role helps ensure seamless client flow
while promoting SkinSpirits services products and treatment recommendations.
This position reports to the Clinic Manager and works closely with medical providers and
clinic staff to maintain operational excellence and deliver outstanding client care.

What You Will Do

Client Experience & Front Office Support

Provide exceptional client care and customer service in every interaction.
Answer and manage a high volume of inbound phone calls.
Schedule reschedule confirm and cancel appointments.
Greet clients complete registration processes and facilitate check-in and check-out procedures.
Accurately process client transactions and maintain financial accountability.
Actively promote SkinSpirit treatments services skincare products programs and promotions.
Rebook appointments and recommend follow-up services as directed by providers.
Provide accurate and timely responses to client questions and requests.
Perform opening and closing duties for the clinic.
Maintain confidentiality of client information in accordance with company policies and applicable regulations.

Medical Assistant & Provider Support

Prepare clients for consultations and treatments including intake chart preparation treatment setup and pre- and post-care instructions.
Support providers during treatments and procedures as needed.
Ensure all required charting documentation and consent forms are completed accurately.
Prepare treatment rooms equipment and supplies for daily operations.
Clean sterilize and maintain instruments and equipment according to established protocols.
Maintain organized fully stocked treatment rooms and clinical workspaces.
Assist in managing inventory and ordering medical supplies when needed.
Support clinic efficiency by facilitating timely and orderly client flow throughout the day.

Operational & Team Support

Attend required trainings meetings and continuing education opportunities.
Develop and maintain knowledge of SkinSpirit services treatments medical-grade skincare products and promotions.
Assist with social media content and clinic initiatives as directed by Clinic Management or Providers.
Efficiently perform administrative tasks including filing scanning mailing and document management.
Travel to other clinic locations for training or business needs as required.
Support special projects and perform other duties as assigned

What You Will Bring

Skills Knowledge and Expertise

High School Diploma or GED required; Associates degree preferred.
1 years of customer service hospitality retail sales medical office or aesthetic industry experience required.
Medical Assistant experience preferred.
Experience in a medical spa dermatology plastic surgery aesthetics or healthcare setting preferred.
Strong customer service and relationship-building skills.
Excellent written verbal and interpersonal communication skills.
Ability to multitask and effectively prioritize in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to work independently and collaboratively within a team environment.
Proficiency with Microsoft Outlook Word Excel and other business software.
Ability to quickly learn new systems and technologies.
Experience with Zenoti or other scheduling/POS systems preferred.
Knowledge of cosmetic procedures skincare products and aesthetic services preferred.
Demonstrates professionalism sound judgment integrity and accountability.
Availability to work a combination of weekdays evenings weekends opening and closing shifts.
Social media experience is a plus

Physical Requirements

Prolonged periods of:
- Standing walking bending and stooping.
- Sitting and working on a computer.
- Using hands and arms to handle feel reach and manipulate equipment and supplies.
- Repetitive movements.
- Talking and hearing
Occasional periods of:
- Kneeling crouching crawling climbing or balancing.
- Reaching with hands and arms.
- Pushing pulling lifting and moving supplies and equipment.
- Lifting up to 30 pounds

Benefits

We offer a competitive benefits package which includes generous employee discounts Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24 hours) we offer Medical Vision and Dental insurance.

Notices for Applicants

Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit - Employee Rights and Responsibilities

SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. We seek to hire on the basis of merit competence performance and business needs.

Required Experience:

Junior IC

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