Medical Administrative Assistant Work From Home FTPT
Kingwood, WV - USA
Job Summary
About the role
The Medical Administrative Assistant provides essential support to our clinical team by handling patient communications processing billing information and maintaining accurate records. This fulltime/parttime position operates from a home office while adhering to our strict confidentiality and compliance standards.
Key responsibilities
Answer patient calls and emails promptly delivering courteous and accurate information.
Enter and verify patient data appointment details and insurance information into the EMR system.
Prepare and submit medical claims follow up on denials and reconcile payments.
Maintain organized electronic files ensuring HIPAA compliance at all times.
Assist with scheduling confirming appointments and managing cancellations.
Generate routine reports on billing status patient volume and service metrics.
Collaborate with providers and the billing team to resolve billing discrepancies.
Required qualifications
13 years of experience in a medical office or healthcare administrative setting.
Proficiency in customer service with strong verbal and written communication skills.
Accurate dataentry abilities and familiarity with electronic health record (EHR) systems.
Handson experience with medical billing coding basics and claim submission.
Ability to work independently from a home office while meeting productivity targets.
Knowledge of HIPAA regulations and commitment to patient confidentiality.
Nice to have
Certification in Medical Billing & Coding (CPC CCS or equivalent).
Experience with popular billing software such as Kareo Athena or AdvancedMD.
Basic understanding of insurance verification and preauthorization processes.
Familiarity with remote collaboration tools (e.g. Zoom Microsoft Teams).
Required Skills:
Customer Service Data Entry Medical Billing