Medical Administration Specialist

Duties include but are not limited to:

• Interprets VA rules and regulations relating to determining legal entitlement to benefits relating to hospital admission; nursing home dental domiciliary Community Care (outside VA) and outpatient care; dental treatment; prosthetic appliances; patient transfer; and beneficiary travel.
• Provides administrative authority guidance and decision making to Medical Officer of the Day (MOD) Nursing Officer of the Day (NOD) and other similarly named Nurse and Medical positions in charge after hours and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours.
• Assists in responding to emergencies determines priorities and nature of action to be taken; authorizes services supplies and personnel; notifies authorities as situation dictates.
• Acts as an advisory resource to all personnel assigned to other than normal tours of duty such as medical clerks telephone operators file room personnel admitting and clinic clerks and Contact Representatives.
• Coordinates with VA Crisis Line and VISN or regional Nurse Advice Line in assisting Veterans in emergent or crises situations.
• Coordinates with VA Police Compliance Service Chief and/or Medical Center Director to investigate unusual incidents involving welfare checks injury abuse of patients loss of personal property or other areas as deemed appropriate.
• Conducts analytical studies on operational processes issue topics or related special projects as assigned.
• HODs at the full performance level will be responsible for training new HODs at the developmental level.

Work Schedule: Rotating 12-hour shifts: 8:00 AM to 8:00 PM or 8:00 PM to 8:00 AM. Covering Weekends Days. Evenings Nights and Holidays (Subject to change based on the needs of the Agency)
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Specialist/PD99385S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work requires much walking through the medical center with occasionally the requirement to lift objects such as suitcases clothing or medical charts. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  • Understand the structure of a medical center including its key departments roles areas of specialization and service programs
  • Utilize expertise to locate and understand regulations from a wide range of sources.
  • Review data and information for trends problem areas and making recommendations to management to resolve issues.
  • Research organize and document a wide variety of problems that need to be resolved quickly and decisively
  • Recognize the value of collected data and apply methods to efficiently share it within the organization

OR

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Masters or equivalent or 2 years of progressively higher level education leading to such a degree or an LL.B or a field related to this position that demonstrates the knowledge skills and abilities necessary to do the work of this position. (Examples of related fields include but are not limited to Business Administration Health Administration or Public Administration.) Note: Transcripts are required.

OR

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of equivalent combination of successfully completed graduate education and specialized experience (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge skills and abilities necessary to do the work of the position. (Examples of related fields include but are not limited to Business Administration Health Administration or Public Administration.) Note: Transcripts are required.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC