Medical Administration Specialist (AOD)
Iron Mountain, MI - USA
Job Summary
The Medical Administration Specialist (AOD) is a facility-wide position. The position located is located within the Patient Administration Service (PAS) depart at the Oscar G. Johnson VA Medical Center in Iron Mountain MI. With established guidelines the position has both the authority and responsibility to represent both the Medical Center Director and the Chief of PAS on all administrative matters occurring when assigned to other than a normal tour of duty.
The Medical Administrative Officer (AOD) is delegated full authority and responsibility to exercise the MCDs prerogative in health administration matters representing and acting on behalf of the MCD in all non-policy making administrative matters.
Major Duties:
- Interprets and applies VA rules and regulations relating to determining legal eligibility to benefits relating to hospital admission; nursing home; domiciliary; fee basis; outpatient care; dental treatment; prosthetic appliances; patient transfer; and beneficiary travel.
- Interprets and applies benefits associated with local and national sharing agreements Memorandums of Understanding (MOUs) and contractual agreements with other federal state local and private entities (i.e. Tri-Care; CHAMPVA In-house Treatment Initiative Community Based Outpatient Clinics and other such arrangements).
- Provides administrative authority guidance and advice to Medical Officer of the Day (MOD) and all other clinical and administrative staff concerning administrative matters necessary for the operation of the medical center during other than normal tours.
- Coordinates non-routine contacts received at the medical center.
- Administratively approves and coordinates tests and procedures which cannot be done at the medical center on off tours.
- Prepares and maintains daily Gains and Losses Sheet and other related statistical reports.
- Assists with the enforcement of medical center policy that only authorized personnel are allowed into certain areas after regular duty hours.
- Manages information security within designated area of responsibility to assure that computer system security and confidentiality of sensitive information is maintained and that employee access to sensitive information is limited to that which the employee requires to perform their duties.
- Uses computer software relating to processing data for patient-related activities and determining legal eligibility of Veterans.
- Applies knowledge of health information records systems the Privacy Act and the Freedom of Information Act as they relate to the delivery of health care services.
- Other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Rotating tours of duty: 12:00am - 12:00pm including weekdays weekends and holidays.
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Specialist (AOD)/PD99385S and PD99368S
Relocation/Recruitment Incentives: Not authorized
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/21/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
GS-07:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Basic knowledge of medical center organization functions specialties and programs i.e. Social Work Nursing Laboratory Radiology etc.; experience locating and interpreting regulations from a wide range of sources; reviewing data and information for trends problem areas and makes recommendations to management to resolve issues; ability to cope with wide variety of problems and to resolve them quickly and decisively; and explain and organize complex issues in writing. NOTE: Experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week. OR
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one (1) full year of successfully completed graduate level education that demonstrates the knowledge skills and abilities necessary to do the work of this position. NOTE: Education at the graduate level must have been obtained in an accredited college or university and transcripts must be submitted with application. Education cannot be credited without documentation. OR
- Superior Academic Achievement: I meet the qualification requirements for this position using SAA. I have completed all the requirements for a bachelors degree in a curriculum that is qualifying for the position to be filled and I meet one of the following:
- Rank in the upper one-third of your class in the college university or major subdivision.
- A grade-point average of B (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses or those completed in the last two years of undergraduate study.
- A grade point average of B (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study or those courses in your major completed in the last two years of undergraduate study.
- Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit Copies of transcripts or national honor society documents must be submitted with your application materials. Superior Academic Achievement cannot be credited without documentation. OR
- Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a bachelors degree may be used. NOTE: If using education combined with specialized experience to qualify a copy of your transcript is required.
GS-09:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: experienced using a wide range of medical center administrative concepts principles and practices; provides technical guidance necessary to meet procedural legal and administrative requirements relating to the care and treatment of patients; reviewing data and information for trends problem areas and makes recommendations to management to resolve issues; interpreting rules regulations policies and procedures to make sound decisions; and identify and analyze complex problems or situations with a range of variables. NOTE: Experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week. OR
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D. in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge skills and abilities necessary to do the work of this position. NOTE: Education at the graduate level must have been obtained in an accredited college or university and transcripts must be submitted with application. Education cannot be credited without documentation. OR
- Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify a copy of your transcript is required.
You will be rated on the following Competencies for this position:
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work requires much walking through the medical center with occasionally the requirement to lift objects such as suitcases clothing or medical charts.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC