Med Info Spec I Nuclear Pharmacist

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

What will you do in this role
Provides technical and medical information and/or performs intake of adverse events/ productcomplaints with high quality customer service. Analyzes and researches inquiries and documentsinteractions according to organizational client and regulatory guidelines. The information provided will begiven to a level in parallel with the individuals expertise experience and training.

Responds accurately and professionally to technical and medical informationinquiries received via phone email internet or mail in reference topharmaceutical or device products. Processes fulfillments and provides clinicaltrial information or after-hours on call support.
Analyzes callers questions to formulate an accurate and concise response usingclient-approved resources and records inquiries and interactions in theappropriate databases following organizational client and regulatory guidelines.

Identifies records and triages adverse events and product complaints accordingto organizational client and regulatory guidelines and provides additionalsupport (including follow up) as needed.

Maintains thorough knowledge of project and corporate policies and proceduresincluding client products SOPs protocols GCPs and applicable regulatoryrequirements.

Works closely with internal and external client contacts (up to and includingmembers of client management) to resolve complex inquiries. As neededresearches medical literature and drafts responses for such inquiries.
May engage in advanced clinical conversations.

Hiring requirements:

Education:

PharmD or Bachelors in Pharmacy is required.

In some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Experience:

Previous experience (comparable to 5 years) in the healthcare or pharmaceutical industry with responsibilities involving counseling or providing medical information to include leadership experience.

Nuclear Pharmacy experience and training. Authorized Nuclear Pharmacist Board Certified Nuclear Pharmacist or experience working in a nuclear pharmacy is required.

Active North Carolina pharmacy license is required.

Call center medical information specialist experience is preferred.

Knowledge Skills and Abilities:
Excellent verbal and written communication skills
Excellent language skills (comprehension speaking reading and writing); Fluency skills in a secondlanguage may be required
Proficient computer and keyboarding skills
Good interpersonal skills
Ability to work independently as well as part of a team.
Ability to interpret client provided complex medical and technical information including advancedtopics such as pharmacokinetics.
Organizational and time management skills
Ability to maintain a positive and professional demeanor in challenging circumstances

Location: Hybrid in the office one day per week in RTP NC. Relocation assistance is NOT provided.

*Must be legally authorized to work in the US withoutsponsorship.

*Must be able to pass a comprehensive background check whichincludes a drug screening.

Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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