Massage Therapist Lakeside Spa (PM Shift) (On Call)
Tucson, AZ - USA
Job Summary
Recognized as an AZ Central Top Workplace Loews Ventana Canyon Resort offers careers at a luxury resort in Tucsons Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms five dining outlets spa recreation and event spaces.
Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits 401(k) & company match
- Paid Sick Days Vacation and Holidays Paid Bereavement Paid Pet Bereavement
- Training & Development opportunities career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates other discounts perks & more
- Complimentary meals in Team Member Café while working
- Golf discount at The Lodge at Ventana Canyon
- Community volunteer opportunities
- Benefits are subject to eligibility and may vary by position
What Were Looking For:
A skilled and guest-focused Massage Therapist who delivers exceptional spa experiences that promote relaxation wellness and rejuvenation. Youll provide a variety of massage techniques maintain a serene environment and ensure every guest feels cared for and valued.
Who You Are:
Wellness Advocate: You are passionate about health relaxation and holistic care.
Detail-Oriented Professional: You follow protocols and maintain high standards of hygiene and safety.
Service-Oriented: You create personalized experiences that exceed guest expectations.
Calm & Centered: You maintain composure and professionalism in a tranquil setting.
Collaborative Team Player: You work seamlessly with spa colleagues and other hotel departments.
Veterans and military spouses are encouraged to apply.
What Youll Do:
Perform a range of massage techniques (Swedish deep tissue hot stone prenatal etc.) according to guest preferences and spa menu offerings.
Conduct pre-treatment consultations to understand guest needs and contraindications; adjust services accordingly.
Recommend appropriate treatments and wellness products to enhance guest experience.
Greet guests warmly and guide them through the spa experience with professionalism and care.
Maintain a calm welcoming environment; ensure treatment rooms are clean stocked and prepared.
Handle guest concerns with empathy and discretion; escalate issues to Spa Manager when necessary.
Follow all health sanitation and safety protocols; maintain proper sterilization of tools and linens.
Comply with Loews Hotels standards and local regulations for spa operations.
Report hazards or equipment issues promptly.
Maintain accurate treatment records and schedules in property systems.
Assist with inventory of spa products and linens; report shortages or replenishment needs.
Support spa promotions and special events as directed.
Other Responsibilities:
Preserve the livelihood and reputation of the property by complying with legal policies and requirements.
Ability to stand for extended periods.
Occasionally lift up to 45 pounds reach bend crouch kneel push pull and walk.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.
Your Qualifications Include:
Current state license or certification in massage therapy required.
Previous experience in a luxury spa or hospitality environment preferred.
Strong knowledge of massage techniques anatomy and contraindications.
Excellent communication and guest service skills; ability to maintain confidentiality.
Familiarity with spa booking systems and basic computer skills.
High level of professionalism integrity and reliability.
Required Experience:
IC
About Company
Experience Loews Hotels, a luxury hotel brand comprising 26 distinctive, pet-friendly properties across the United States and Canada.