Marriott Lancaster Hotel House Attendant-Lobby

Join Our Team as a House Attendant!

The House Attendant plays a key role in creating a clean welcoming and enjoyable environment for guests. This position is all about keeping public areas sparkling assisting guests with friendly and helpful service and supporting the setup of events that add excitement to their addition to being a behind-the-scenes hero for the housekeeping team the role requires individuals who are detail-oriented physically capable and committed to delivering exceptional service with a positive attitude.

KEY SKILLS/RESPONSIBILITIES

• Master of the Mess-Free Zone: Keep every nook and cranny spotlessfrom equipment to facilitiesbecause sparkling clean is the only way we roll.
• Shine Patrol: Tidy up lobbies hallways and restrooms so theyre not just cleantheyre impressively polished. Carpets furniture and fixtures should all be guest-ready and gleaming.
• Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service.
• Event Sidekick: Help set the stage for meetings and events. Whether its chairs tables or tech youre part of the behind-the-scenes magic.
• Safety First Always: Keep sensitive areas secure handle lost-and-found items like a pro and follow safe work habits to stay injury-free and ready for action.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; experience in a hotel or related field is a plus.
• Valid drivers license for the applicable state required along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific.
• Ability to perform well in stressful or high-pressure situations.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the heart of downtown Lancaster the Lancaster Marriott at Penn Square blends the historic character of the former Watt & Shand Department Store with the energy and amenities of a modern full-service destination. The property features 416 guest rooms and is connected to the Lancaster County Convention Center offering nearly 100000 square feet of flexible meeting and event space in the center of Lancaster City. The property is also home to a collection of distinctive dining and hospitality experiences including Plough The Exchange rooftop bar Two Kings M Club and an on-site Starbucks location. Steps from Lancasters restaurants shops galleries entertainment and cultural attractions the Lancaster Marriott at Penn Square offers associates the opportunity to work in a dynamic hospitality environment serving leisure travelers business guests conventions weddings and major events throughout the year. Our team brings together hospitality culinary events sales operations and guest service professionals who help create memorable experiences for guests while showcasing the best of Lancaster.

Required Experience:

IC