Marketing Representative In House

At Hilton Grand Vacations we seek professionals who take pride in engaging with guests building meaningful connections through conversation and representing a world-class hospitality brand. This guest-facing performance-based role offers unlimited earning potential comprehensive training and a supportive environment where your success is our priority.

If you enjoy meeting new people creating memorable guest experiences and working in a fast-paced hospitality setting this could be the opportunity for you.

About the Role

As an In-House Marketing Representative you will engage with Hilton Grand Vacations owners and resort guests learn about their vacation interests and invite qualified guests to attend vacation ownership presentations and resort previews.

Success in this role comes from creating genuine connections understanding guest needs and confidently scheduling appointments while delivering exceptional customer service.

Whether your background is in sales hospitality concierge services retail tourism or customer experience this position provides an exciting opportunity to grow within a recognized leader in the vacation ownership industry.

Join Hilton Grand Vacations and turn your passion for people hospitality and sales into a rewarding career with exceptional earning potential and growth opportunities.

Why Team Members Love Working with Us

Compensation & Earning Potential: $17.00 per hour plus commission and bonuses governed by a compensation -House Marketing Representatives have targeted annual earnings of $90000 with top performers earning more based on individual results.

To support your growth from day one we offer a $2500 monthly incentive guarantee for up to six months giving you the opportunity to build confidence develop your skills and establish a strong foundation for long-term success.

We are proud to provide fulltime Team Members with an industryleading benefits package including:

• Day One Medical Coverage: Medical dental and vision insurance starting your first day.
• Generous Paid Time Off: Vacation sick time and paid parental leave.
• Financial Benefits: 401(k) with company match life insurance and an employee stock purchase program.
• Career Growth & Development: Tuition reimbursement for jobrelated degrees and certifications.
• Exclusive Travel Perks: Team Member discounts travel programs and resort benefits.
• AwardWinning Culture: Hilton Grand Vacations has earned four out of five stars for worklife balance and familyfriendly benefits and is recognized by Newsweek as one of Americas Greatest Workplaces for Parents & Families.

Schedule Details:

Marketing Representatives work a flexible schedule which includes weekends and holidays based on guest travel patterns and business needs.

What Youll Do

• Engage owners guests and visitors in a professional friendly and welcoming manner
• Initiate conversations to understand travel interests and vacation preferences
• Promote and schedule vacation ownership presentations previews and promotional vacation packages for qualified guests
• Provide concierge-style recommendations for local attractions dining entertainment and destination experiences
• Represent Hilton Grand Vacations with professionalism enthusiasm and integrity
• Accurately maintain guest and appointment information using company systems
• Meet and exceed performance goals through quality guest interactions and appointment generation

What Were Looking For

• Minimum one (1) year of experience in sales hospitality concierge services retail tourism or another customer-facing environment
• Two (2) years of customer service experience
• Strong communication interpersonal and relationship-building skills
• Professional verbal and written communication abilities
• Intermediate computer skills with the ability to learn new systems
• Ability to work a flexible schedule including evenings weekends and holidays
• High School Diploma or equivalent
• Proficiency in English

Preferred Qualifications

• Previous vacation ownership or timeshare experience
• Experience in a commission-based or performance-driven role
• Luxury hospitality or premium customer service experience
• Knowledge of local attractions dining activities and tourism offerings
• Proven ability to build rapport and influence purchasing decisions through consultative conversations

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.