Marketing Enablement Platform Engineer

One of the best-known names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cant. The Love Boat promises something for everyone.

The Marketing Enablement Platform Engineer designs configures develops and supports the marketing technology capabilities that power consumer marketing at Princess Cruises. Reporting to the Marketing Enablement leader this individual contributor builds and maintains solutions across Adobe Experience Platform (AEP) Real-Time CDP (RTCDP) Adobe Journey Optimizer (AJO) and Adobe Campaign together with connected data integration and activation services.

The role develops XDM schemas identity and audience configurations customer journeys campaign workflows APIs and batch/streaming data integrations. It monitors platform health troubleshoots data and activation issues supports production releases and applies governance privacy and engineering standards so cruise and casino marketing teams can deliver reliable measurable personalization on a scale.

Heres a summary of whatPrincessis looking for in a Marketing Enablement Platform Engineer. Is this you

Responsibilities:

Adobe Platform Engineering:

• Configure and maintain AEP schemas datasets identities merge policies profiles audiences sources and destinations.

• Build AJO journeys events decisioning logic actions suppressions and cross-channel activation workflows.

• Develop and maintain Adobe Campaign workflows and scheduled lifecycle campaigns.

• Support environments configuration changes releases platform upgrades and approved proofs of concept.

Data Integration & Engineering:

• Build and support integrations between Adobe platforms and web app CRM reservations casino contact-center and cloud data platforms.

• Develop REST API SDK streaming batch and ETL/ELT solutions.

• Use SQL and Python Java or JavaScript for transformation validation automation and troubleshooting.

• Implement data-quality checks reconciliation logging and alerting.

Journey Campaign & Personalization Delivery:

• Translate campaign and customer-experience requirements into technical designs and working configurations.

• Build audiences journeys campaign logic templates personalization rules and activation destinations.

• Support testing experimentation quality assurance and deployment.

• Diagnose qualification identity decisioning deliverability and channel-execution issues.

Platform Operations & Reliability:

• Monitor ingestion identity processing audience qualification journey execution and destination performance.

• Triage incidents perform root-cause analysis and work with Adobe or integration partners to resolve defects.

• Maintain configuration documentation data mappings deployment records runbooks and recovery procedures.

• Participate in code/configuration reviews version control CI/CD practices and Agile delivery ceremonies.

Governance Optimization & AI Enablement:

• Implement approved standards for naming access consent retention privacy and data minimization.

• Identify opportunities to improve performance reduce manual work and simplify platform configuration.

• Use approved AI-assisted development tools and Adobe AI capabilities to improve engineering productivity testing personalization and experimentation.

• Develop and test AI-enabled or decisioning proofs of concept under platform architecture and product direction.

Knowledge & Skills:

• Scope: The Marketing Enablement Platform Engineer is a hands-on individual contributor responsible for building and operating customer-data journey-orchestration campaign and integration capabilities within the Consumer Marketing technology stack. Architecture standards roadmap authority vendor strategy and budget ownership remain with Marketing Enablement leadership.

• Problem Solving: Solves moderately complex to complex technical issues involving data ingestion identity resolution audience qualification journey execution campaign workflows APIs and downstream activation. The role traces data across systems diagnoses defects and implements durable fixes while understanding downstream impacts.

• Impact: Reliable engineering directly affects Princesss ability to target personalize automate and measure consumer communications. The role improves speed to market data quality platform reliability and the scale of personalized guest experiences.

• Knowledge: Hands-on knowledge of AEP RTCDP AJO and Adobe Campaign; XDM schemas customer profiles identity resolution segmentation destinations consent and governance; API and integration patterns; batch and streaming data processing; cloud data platforms.

• Skills: SQL plus Python Java or JavaScript; REST APIs JSON OAuth SDKs testing debugging monitoring Git CI/CD fundamentals technical documentation and communication across marketing and engineering audiences.

• Abilities: Ability to translate marketing requirements into maintainable technical solutions manage multiple concurrent work items troubleshoot production issues collaborate across teams and operate with appropriate independence within established architecture standards.

Essential/Minimum Qualifications:

• Bachelors degree in Computer Science Information Systems Engineering Data/Analytics or a related field or equivalent practical experience.

• 4 years in marketing technology software engineering data engineering CRM technology or enterprise-platform delivery.

• 2 years of hands-on experience with AEP RTCDP AJO Adobe Campaign or a comparable enterprise CDP/journey-orchestration platform.

• Hands-on experience with XDM/data modeling identity audience segmentation and customer profile concepts.

• Demonstrated experience delivering APIs integrations ETL/ELT pipelines or customer-data solutions.

• Strong SQL skills and working proficiency in at least one programming language such as Python Java or JavaScript.

• Experience supporting production systems testing releases troubleshooting defects and working in an Agile engineering environment.

Essential experience required:

• Adobe certification in Experience Platform Real-Time CDP Journey Optimizer or Campaign.

• Experience with Adobe Web SDK/Data Collection Customer Journey Analytics Adobe Analytics or Adobe Target.

• Experience with Snowflake or a comparable cloud data warehouse and modern ETL/ELT patterns.

• Experience with Salesforce MuleSoft Kafka Informatica dbt Airflow or comparable enterprise integration technologies.

• Experience with AI-assisted software development Adobe decisioning/AI capabilities predictive personalization or experimentation.

• Travel hospitality loyalty casino or other high-volume B2C marketing experience.

Travel:Less than 25% non-shipboard travel likely

Work Conditions:Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.

Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

** This position is classified as in-office. As an in-office role it requires employees to work from a designated Princess office Monday through Thursday each week. Employees may work from their homes on Fridays.

Princess provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges forYou andYourFamily
• HealthBenefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition& Professional CertificationReimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodation with the application process upon your request asrequiredtocomply withapplicable laws. If you have a disability and requireassistancein this application process please contact .

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