Marketing Coordinator

Marketing Coordinator

Minneapolis MN

Department: Marketing

Reports To: Director of Marketing

Classification: Non-exempt

Status: Regular Full time

Direct Reports: None

Salary Range: $23.08/hr to $25.00/hr ($48000 to $52000 annually)

Position Summary

The Marketing Coordinator plays a critical role in coordinating projects across the organization with a primary focus on supporting the Marketing team. This position manages multiple concurrent projects in a fast-paced deadline-driven and revenue-focused environment ensuring work is executed efficiently and on schedule. Success in this role requires exceptional organizational skills flexibility adaptability attention to detail and a process improvement mindset.

In addition to project coordination the Marketing Coordinator supports marketing product leads in the execution of integrated marketing campaigns that drive ticket revenue audience growth and customer engagement. As a member of a highly collaborative team this role offers hands-on experience across a wide range of marketing disciplines making it an excellent opportunity for someone looking to build a well-rounded marketing career in a dynamic mission-driven organization.

About the Minnesota Orchestra:

The Minnesota Orchestra is a Grammy Award-winning orchestra known for acclaimed performances in Minnesota and around the world a storied history of recordings and radio broadcasts innovative educational engagement programs and a commitment to new orchestral music. Founded by Emil Oberhoffer in 1903 as the Minneapolis Symphony Orchestra the organization was the eighth major orchestra established in the United 1911 it began a series of childrens concerts under the sponsorship of the Young Peoples Symphony Concert Association (YPSCA) which continues to this day. Early in the 1920s the orchestra was one of the first to be heard on recordings and on the radio playing a nationally broadcast concert with guest conductor Bruno Walter in 1923. In 1968 the orchestra changed its name to the Minnesota Orchestra (or Minnesota Orchestral Association).

Today the Orchestra performs a wide variety of music including nearly 175 concerts in a typical year primarily at Orchestra Hall in downtown Minneapolis the organizations home since 1974. The Orchestra is led by Music Director Thomas Søndergård and has historically toured regularly throughout Minnesota nationally and abroad. The Minnesota Orchestra has an annual budget of $42.6M and ended FY2024 with net assets of $185.5M. The organization employs over 150 FT employees and over 100 PT staff and is supported and governed by an 80 member Board of 2024-guests attended in-person concerts; with audio streaming digital concerts TV and radio broadcasts included that number reached more than 2.5 million people.

Minnesota Orchestra Values:

We believe every employee is essential to the success of the organization and critical to accomplishing our mission to enrich inspire and serve our community.

Our working relationships are based on respect for each other as individuals confidence in one another and a genuine desire to actively listen and collaborate with each other.

We are committed to building a diverse and inclusive organization that honors and reflects the community we serve welcomes and instills diversity across our organization and nurtures an equitable and inclusive culture.

Essential Functions and Day-to-Day Work

50% Project Coordination/Marketing Operations

Work with internal team to coordinate schedule and track multiple communication projects simultaneously.

Identify opportunities to adjust and revise work processes to increase efficiency.

Serve as primary administrator of project management system (Basecamp); open and close all job orders; coordinate all creative pick-up and kick-off meetings.

Document job details and requests that are introduced and discussed in team meetings.

Proactively communicate potential problems to project teams and provide proposed solutions.

Proactively communicate any changes and updates to projects as they occur.

Create production calendars to effectively track jobs.

Coordinate printing signs-off on approval proofs as necessary verifies print quantities and ensures timely delivery of all materials.

Ensure all printed and produced collateral are delivered to correct locations and departments.

Coordinate material distribution and maintain brochure racks in partnership with Audience Services team.

Coordinates delivery of material requests from external partners.

Oversee material storage and tracks inventory.

Coordinate and maintain lobby and venue signage needs overseeing production and installation of signage.

Coordinate marketing digital signage for Orchestra Hall.

Coordinate production and distribution of promotional items and signage for off-site community outreach events (Symphony for the Cities Pride etc.) working closely with Events Manager to determine needs for each event.

30% Marketing Campaign Execution & Support

Support and implement subscription and single-ticket campaign tactics in alignment with revenue goals and marketing strategy at the direction of marketing leads.

Support grassroots marketing initiatives and identify opportunities to grow $20 under 40 Hall Pass and Choose Your Price ticket sales.

Coordinate cross-promotional partnerships to expand brand visibility and audience reach.

Create manage and track all promo codes in collaboration with marketing leads and TSD staff.

20% Administrative/Concert-Related Duties

Create and pull targeted lists from Tessitura for marketing campaigns as needed.

Create purchase orders in Concur for marketing department projects as assigned.

Working with Finance Department ensure that postage account balance is funded for projects as needed; routes monthly usage report to managers for approval.

Provide back-up support to senior website manager and email marketing specialist as needed.

Provide administrative support as needed to Director of Marketing.

Staff concerts and events as needed.

Work Environment

The Minnesota Orchestra is primarily a place-based organization offering hybrid schedules that require in-person on-site work. This role requires up to three days of in person on-site work each week. Permission is required for applicants and current employees seeking to reside outside of the Twin Cities metropolitan area or more than 60 miles from Orchestra Hall. While working on site at Orchestra Hall or the administrative offices work is performed in an open office environment with moderate noise levels in a cubical desk configuration and in a performing art building on stage in a lobby or other location within the facility and occasionally in an outdoor environment for outdoor concerts or other activities. While performing the duties of this position incumbents may be required to do all or some of the following with or without accommodation:

Sit or stand at a desk counter or other work surface

Talk and/or hear spoken words music or other sounds

Use hands or fingers to handle or touch objects around them

Review documents monitors or displays with potentially small print

Operate a computer phone and other common office tools or controls

Mentally focus on tasks and apply sound reasoning and judgement

Work in or attend meetings or other events in any of the Orchestra locations or other sites as necessary

Lift/move objects (such as files packages props or office equipment) or ensure objects are lifted/moved that may weigh up to 15 lbs.

The typical workdays and hours for the organization are Monday Friday 8:00 am 5:00 pm with the possibility of extended evening weekend or holiday hours. The incumbent will work at minimum 40 hours in a given week. Workdays and hours for this position will fluctuate based on the schedule of concerts or events and work deliverables. Schedules will be created in collaboration with the incumbent in this nonexempt position work is expected to be delivered within established deadlines and quality standards within a specific time period/shift for each employee. Overtime (working more than 40 hours in a week) may be worked or could be required when approved or requested by a manager.

Perks & Benefits

Our benefit programs are more than just insurance plans. To us they demonstrate a commitment to our employees and their families that we care about who they are and their health and wellbeing.

Health Benefits

Medical (PPO and HDP) and dental plans with generous employer contributions

Health Savings Account (HSA) with generous employer contributions

Vision Plans

Flexible Spending Account (FSA)

Employee Assistance Program

Life and AD&D

Short- and Long-Term Disability

Time Off Benefits

Generous PTO accrual

Generous sick leave accrual

Paid Volunteering Time Off

13 organizational holidays

Financial Benefits

401(k) Plan with two ways to earn organizational contributions

Perks

MetroPass

Parking Garage Discounts

Complimentary and Discounted Tickets

Minimum Qualifications Skills and Abilities

Bachelors Degree in marketing/communications or related field or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position

2-4 years marketing/communications/performing arts experience which includes a minimum of 1 year in a similar administrative or project coordinator role

Demonstrated ability to manage multiple projects simultaneously in a deadline-driven environment

Strong written and verbal communication skills with the ability to effectively present ideas and deliverables to internal stakeholders external suppliers vendors or other entities

Ability to collaborate with others to identify and solve issues or make proactive recommendations and lead through influence

Demonstrated enthusiasm for advancing the mission and values of the Minnesota Orchestra

Technology/Equipment

Previous experience working with Basecamp or other project management software/platforms

Working knowledge of Tessitura or other CRM/ticketing systems

Intermediate knowledge of MS Office suite especially Outlook Word PowerPoint

Equal Employment Opportunity

The Minnesota Orchestral Association is an equal opportunity employer and complies with all applicable discrimination laws. We recruit hire train and promote all persons without regard to race color sex religion national origin sexual orientation age disability creed status with regard to public assistance or any other non-job related characteristic.