Marketing Coordinator

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Greetsguests actively engaged in gaming andassiststeam members in player identification.

• Enthusiastically supports actively promotes anddemonstratessuperiorguestserviceinaccordance withdepartment and company standards and programs.

• Exhibitsa friendly helpful and courteous manner when dealing withguests andfellow teammembers.

• Advocates for the adoption and usage of the PENN Play appandother PENN productsby consistently notifying guests of its benefits and value.

• Maintains knowledge of casino marketing and player development promotions and encouragesguest participation thus achieving quarterly goals set by management.

• Assistsin resolving guest opportunities and/or conflicts in fair andequitablemanners.

• Develops andmaintainstechnical skills to maximizeuseof patron data systems.

• Maintains the confidentiality of player information including but not limited to personalinformation such as name address contact information level of play wins losses numberof visits etc.

• HelpstheMarketingManager as needed.

• Adheres to all Corporate and local policies procedures and operating guidelines.

• Responsible for ensuringcompliancewith all regulatory compliance within area of responsibility and reporting potential issues to management.

• Assistsin the set-up execution and breakdown of all on-site and off-site promotions andspecial events: to include but not limitedtotournaments drawings VIP parties and festivals.

• Works within a team to ensure that all items needed to carry out the promotion and/or special event are in theappropriate placein a timely manner.

• Responsible for adhering toestablishedpolicies and procedures for each promotion.

• Issuesappropriate prizesto guests.

• Performs on stage if necessary whileutilizinga microphone for announcements for drawings and/or events.

• Provide support and troubleshoot guest concerns with our marketing technology (app offers kiosks etc.).

• Ensures that all advertising collateral and outdoor billboards are in compliance with the 800numberGambling Problem requirements.

• Opens jobs for tracks and administers all advertising and collateral;assistsin developing processingapprovingand monitoring advertising copy creative proofs and final production of print broadcast digitaloutdoorand collateral.

• Ensurethat all advertising and collateralareposted in a timelymannerand that outdated materials are removed promptly.

• Acts as a secondary cashier atticketed entertainment events.

Must be at least21years of age.

• Associates degree (AA.) or equivalent from two-year College or technical schoolpreferred.

• Minimum of one year Casino Guest Serviceexperience;or equivalent combination of experience and education preferred.

• Must have moderate to high level computer skills including experience with the Microsoft Office Suite of products.

• Must have the ability towritereports and business correspondence.

• Mustpossessexcellent oral and written communication skills.

• Must have the ability toidentifyproblems collect data analyze and draw valid conclusions.

• Must have the ability to interpret a variety of instructions (i.e. written oral etc.).

• Must be flexible and willing to work any shift.

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer