Market Operations Associate

Present in over 100 countries and employing nearly 80000 professionals Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris FRand is part of the CAC 40 index. Active across the entire value chain Publicis Groupe offers its major clients a transversal unified and fluid model allowing them access to all the Groupes tools and expertise around the world through the mantra The Power of One.

The role of the Market Operations Associate is to be the day-to-day steward for a clients media and communications needs. The Associate is required to develop strong knowledge of the clients business and apply their understanding of media and consumer behavior to help deliver the clients objectives. The Associate will work closely with the Market Operations Supervisor in the development and communication of all media and communication recommendations.

Contribute to Latin American planning and buying for specific client(s) and brands. Manage day-to-day work assigned including:

Complete all required agency training programs including courses provided by managers vendors and online platforms covering media research billing processes and professional skill development with a focus on emerging areas such as AI tools and technologies

Master the full-range of media systems required for the role including planning and billing.

Evidence strong understanding of media planning and buying fundamentals including terminology and mathematical formulas required to planning and buying of offline and digital media

Maintain and manage assigned projects and manage internal team communication on timely/consistent basis

Demonstrate proficiency with a clients media planning and billing processes and maintain positive relationships with vendors and co-workers who support the media billing function (e.g. internal accounting and vendor sales departments)

Maximize the use of agency resources to tools to gather and analyze research to support recommendations

Demonstrate initiative by identifying ways to improve the work product

Serve as a primary point of contact for clients (Associate Brand Manager level) day-to-day requests

Work in partnership with our local operations as needed to deliver against client needs

Support local teams by helping to answer their questions and by sharing best practices and cases studies from other markets

Ensure that client relationships continue to be strengthened by the quality of deliverables and client satisfaction with the work.

Learn the agencys scope-of-work required by the client and understand how the Media Associate role contributes to the expected deliverables.

Understand the metrics in annual agency evaluations and the action plans in place to improve performance

Maintain an in-depth knowledge of a clients business both from a current situation and historical perspective

Actively listen to clients and help identify opportunities

Deliver consistent high-quality work

Be recognized as a source of information for clients particularly related to the daily stewardship of their media budgets.

Develop a strong understanding of media research resources including its capabilities and limitations

Consistently able to articulate company and group mission as well as group goals and individual goals.

Embody the agencys values in work and collaborative efforts

Ensure participation in every step of the performance assessment process

The requirements listed below are representative of the knowledge skill and ability required.

Bachelors degree from a four-year college or university
One year of media/communications planning experience (Beneficial but not mandatory)
Excellent written and verbal communication skills
Ability to actively participate and eventually lead telephone and Virtual meetings
Bilingual English and Spanish
Proficiency in Microsoft Office Suite including PowerPoint Excel and Word.
Ability to prioritize and organize projects for self to meet internal and external deadlines
Digitally savvy; an active internet and mobile user
Demonstrate initiative and desire for learning with ongoing interest in understanding emerging trends

in media marketing and communications
Collaborative approach and willingness to contribute to teamwork
Demonstrate leadership skills and growth potential for future supervisory roles

Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines.