Managing Director, Industrial Products, Managed Services

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Baker Tilly is seeking a Managing Director Industrial Products Managed Services to lead the strategy growth and delivery of our Managed Services offerings for the Industrial Products sector with a primary focus on Dealerships and the broader Industrial Products ecosystem. This executive leadership role will be responsible for shaping how Baker Tilly serves dealership clients by developing scalable service offerings driving implementation excellence and building long-term managed services relationships that deliver measurable business value.

The Managing Director will partner closely with Managed Services leadership industry leaders client service teams technology implementation operations AI enablement offshore delivery teams and growth leaders to establish a cohesive strategy for Industrial Products Managed Services. This includes defining new service offerings enhancing implementation methodologies expanding recurring managed services capabilities and ensuring consistent high-quality client delivery.

This is a senior leadership role focused on creating a differentiated market position for Baker Tilly within the Industrial Products sector while building scalable operating models that support long-term client success. The ideal candidate understands the dealership landscape technology-enabled services recurring revenue models and the operational challenges facing Industrial Products organizations.

Key Responsibilities and Leadership Expectations

• Develop and execute the strategic vision for Baker Tillys Managed Services offerings within the Industrial Products sector with a primary focus on dealerships and the broader Industrial Products ecosystem.
• Build and expand differentiated Managed Services offerings that address the operational technology and business needs of dealerships while strengthening Baker Tillys market position.
• Lead the strategy for implementation services by establishing scalable methodologies governance models and best practices that accelerate client adoption and long-term success.
• Partner across Industry Managed Services Technology Operations AI Enablement Offshore Delivery and Growth teams to deliver an integrated consistent client experience.
• Serve as the executive sponsor for strategic client relationships providing trusted leadership executive oversight and proactive guidance throughout the client lifecycle.
• Drive business growth by identifying market opportunities developing go-to-market strategies supporting business development efforts and expanding existing client relationships.
• Establish scalable service delivery standards KPIs SLAs and operational frameworks that improve quality consistency profitability and client satisfaction across multiple engagements.
• Champion innovation by leveraging automation AI-enabled solutions and emerging technologies to improve service delivery and create long-term client value.
• Mentor and develop high-performing leaders while fostering a culture of accountability collaboration continuous improvement and operational excellence.
• Represent Baker Tilly as a thought leader within the Industrial Products industry building executive relationships and helping shape the future direction of the firms Managed Services strategy.
• Make strategic decisions that balance client experience operational excellence growth scalability and financial performance while advancing Baker Tillys long-term vision for the Industrial Products practice.

Ideal Candidate Profile

The successful candidate will be an experienced executive leader with deep expertise in the Industrial Products industry preferably including significant experience working with dealerships or dealership-focused technology and operations. This individual will have a proven track record building and leading managed services organizations implementation teams or technology-enabled service businesses.

The ideal leader combines industry knowledge with operational excellence and understands how to develop scalable recurring service offerings while maintaining exceptional client experiences. They are equally comfortable shaping long-term strategy leading executive client conversations developing new service offerings and driving operational execution.

Why This Role Matters

Industrial Products organizations and dealerships continue to face increasing operational complexity workforce challenges evolving technologies and growing customer expectations. They require strategic partners who can help implement new technologies optimize business operations and provide ongoing managed services that create sustainable business value.

This role will define how Baker Tilly delivers Managed Services to the Industrial Products market by establishing new service strategies implementation capabilities and scalable delivery models. The Managing Director will play a critical role in expanding Baker Tillys presence within the dealership ecosystem while helping clients modernize operations improve performance and achieve long-term success.

Required Experience

• Bachelors degree in Business Accounting Finance Information Systems Engineering or a related field required; MBA or other advanced degree preferred.
• 15 years of progressive leadership experience in Industrial Products dealerships managed services consulting professional services or technology-enabled delivery.
• Demonstrated experience working with dealership organizations and a strong understanding of dealership operations business processes and industry technology solutions.
• Proven success leading implementation services managed services organizations or recurring client delivery models.
• Experience developing go-to-market strategies and building scalable service offerings.
• Strong understanding of implementation methodologies client onboarding governance models KPIs SLAs and operational excellence.
• Demonstrated ability to build executive-level client relationships and influence senior stakeholders.
• Experience collaborating across consulting technology operations delivery and business development organizations.
• Strong commercial and financial acumen with experience managing engagement economics scope profitability and client growth.
• Experience leveraging automation workflow technologies AI-enabled solutions and digital delivery models to improve client outcomes preferred.
• The pay rate range for this job position is $182150 - $345330. Actual compensation is influenced by a variety of relevant factors including but not limited to applicants skills prior experience qualifications degrees professional certifications work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.