Manager, Workplace (West Coast)

Rippling is looking for a West Coast Workplace Manager to own the day-to-day operations and operational readiness of our West Coast offices. This is a hands-on leadership role for someone who can move fluidly between strategy and execution. This role is ideal for someone who is highly organized resourceful calm under pressure and energized by solving real operational problems.

You will be the operational point person for our West Coast workplace footprint with focus on our San Francisco HQ Seattle and Austin offices. Youll manage onsite workplace teams and vendors translate business needs into practical operating plans and build the playbooks processes and feedback loops that help our Workplace team scale without adding unnecessary complexity.

• Lead the daily operations of Ripplings West Coast workplace operations with a strong focus on our San Francisco headquarters.
• Manage coach and develop a team of Workplace Coordinators through practical ownership of projects documentation systems and cross-functional work.
• Proactively identify issues respond quickly to employee needs and ensure operational standards are being met in real time.
• Oversee core workplace services including facilities janitorial supplies mail/package handling food and beverage conference rooms visitor support and general office readiness.
• Use data from tickets employee feedback walkthroughs incidents and team observations to identify patterns and improve the employee experience.
• Support office openings moves decommissions and other workspace changes as part of the teams broader operational rhythm.

• Create improve and standardize workplace programs SOPs playbooks and trackers that help the global Workplace team operate consistently across offices.
• Identify manual or repetitive workflows that should become templates automations dashboards forms or lightweight internal tools.
• Balance consistency with local office nuance ensuring standards are useful in practice rather than theoretical.
• Build practical project plans timelines employee communication plans and onsite readiness plans for major workplace changes.

Manage vendors budgets and operational partners

• Manage regional vendors ensuring vendors meet quality responsiveness cost and service expectations.
• Own vendor escalations and recurring business reviews translating feedback into clear corrective actions.
• Support budget planning invoice review and purchase approvals for West Coast workplace operations.
• Make practical tradeoffs that reflect Ripplings operating principles: frugality urgency and high standards.
• Evaluate when to insource outsource renegotiate simplify or change vendors based on operational need and employee impact.

• Act as a trusted operational partner to leaders and teams who depend on the office experience.
• Translate employee feedback and business needs into specific workplace improvements.
• Partner with Workplace Technology and IT on AV and Network issues control access tooling and office technology reliability.
• Coordinate across business stakeholders to ensure workplace changes are practical well-communicated and executed on time.

• 7 years of experience in workplace operations including 3 years management experience in high-growth technology or multi-site workplace environments.
• Strong hands-on operational instincts; you notice the details solve problems quickly and dont wait for someone else to own the issue.
• Strong project management written and verbal communication skills including the ability to manage timelines dependencies stakeholders vendors budgets and onsite execution.
• Comfort operating in a fast-paced high-change environment where priorities shift and execution speed matters.
• Strong judgment around employee experience cost discipline vendor performance and operational risk.
• Experience building SOPs playbooks trackers intake processes dashboards or other systems that make operations more scalable.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office) Rippling considers working in the office at least three days a week under current policy to be an essential function of the employees role.

This role will receive a competitive salary benefits equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someones compensationincluding a candidates professional background experience and location. Final offer amounts may vary from the amounts listed below.