Manager Training Marketing
Sevierville, TN - USA
Job Summary
As Marketing Trainer youll play a key role in empowering our marketing representative with the tools confidence and support they need to thrive. This position oversees training for our Marketing team.
Individually were impressive. Together were unstoppable. Your dedication to building meaningful customer relationships is what transforms ordinary moments into extraordinary ones. Were proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide reasonable accommodations for individuals with disabilities throughout the application and employment process. Please reach out if you need support.
Responsibilities
Key Responsibilities:
Collaborate closely with the AGT Director of Marketing on strategic initiatives
Lead onboarding and training both in-person and digitally for new hires with enthusiasm and expertise
Develop and execute action plans to uphold service excellence
Conduct ride-a-longs provide feedback and support performance development
Analyze weekly sales metrics and guide follow-up strategies
Facilitateday trench training focused on sales psychology and process
Approve new hires for floor release after testing and final ride evaluations
Offer personalized coaching to deepen understanding of the sales journey
Keep teams informed on inventory updates and program enhancements
Deliver ongoing training at key milestones: weekly monthly and annually
Champion employee retention through career pathing and workplace engagement
Promote ethical practices aligned with HGVs core values
Implement tools to reduce cancellations and boost success
Foster a vibrant passionate and fun work environment
Qualifications
Required Qualifications:
5 years of branded sales and/or marketing ownership experience
3 years in a marketing training role
Proven ability to train and mentor new hires
Flexible schedule and professional demeanor
Deep understanding of HGV departments and customer support
Proficiency in Microsoft Excel Word Teams Zoom and PowerPoint
Preferred:
Bachelors Degree
Required Experience:
Manager
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.